I got my razer barracuda headset today and downloaded the app after reading the manual. At first a lot of the negative views dissuaded me from even trying to use the app, but after a bit of trial and error I think I realized where a lot of these people went wrong. To be as clear as possible, the headset will not connect to the Razer audio app if the headset is already connected to the PlayStation/PC/Xbox or if the headset is already connected to your phone’s Bluetooth. All other things must be disconnected from the headphones before the app can pick up the Bluetooth signal from the headset. It took a bit of trial and error but everything is working smoothly and I have no complaints. Very happy with my new headset and can’t wait to get gaming!

This app is useless. Razer Kaira Pros. Will not connect no matter how many times I try. Forgot it from my Xbox and iPhone and try connected it to the iPhone only then tried the app. A dozen times. App said it could not be found. Forgot from iPhone and tried doing it solely through the app and got the same results. Tried connecting with the BT in pairing while laying on the iPhone, app couldn’t find anything. I moved them 6 feet apart with same results. 15 feet apart for good measure, same results. Not sure what the deal is but this app doesn’t like my Razer Kaira Pros. Also did the manual add through the app, select your device, with no devices found. Thought maybe that would be easier for the app to find but no positive outcome. Not a solid app. Update after dev reply: I’m simply trying to just connect it to my iPhone alone. Not the Xbox. Why say that this works when it does not work with the iPhone? FYI: I totally gave up on the iPhone connection with this app. The app on the Xbox DOES work well. Thank you for sharing that an iPhone app doesn’t work with an Xbox. So thank you so so much for sharing that.

I love having this app to be able to tellThe charge of my Barracuda X. To the people that say there’s a connectivity issue I haven’t had any problems. Your headset won’t connect if it’s connected to your pc by any cords or the dongle. And make sure you have Bluetooth enabled on the headset and your phone. You Triple press on the power button on the headphones to switch modes between Bluetooth and 2.4 GHz which is type-C wireless dongle. That’s how it works on my headset and I think all the other Razer product headsets do that. Read your instructions that came with the headset and pay attention to what mode it is on. Don’t write a bad review because you don’t read instructions. Have a good day.

I do not want to know why I am here the razer Hammerheads TWP are the worst anti apple product ever. Not only can I not get a replacement headphone for the one I lost. The remaining one is now acting up by not charging properly at all literally have tried charging it for the past 4 hours and it keeps telling me low battery like it’s my problem it’s not charging in the case. I just wanna listen to music man and I’m extremely disappointed with the price tag I had to pay for worse customer support and more hassle to use the product I purchased. The next app update and hammerhead line better be good because I probably won’t experience it and just get Bose brand since their app works amazing and their sound quality is almost unmatched. Do not get hammerheads get anything else which in turn makes this app completely useless considering if you lost a headphone it is useless anyways.