Razer Audio 4+

Update: after recent update, the headphones were added as supported and able to connect. Still only 4 stars as I feel the app should have been updated ahead of hardware release, since you are unable to make any configuration changes without it.

Original: Purchased Razer Hammerhead Hyperspeed for Xbox, manual stated to download the app to control function, however, app does not list the headphones as supported, so it’s unable to locate them, thus can’t make any changes to settings…Ridiculous

Sorry to hear you have this kind of experience using the app. For further assistance, send us an email at feedback@razer.com.

I got my razer barracuda headset today and downloaded the app after reading the manual. At first a lot of the negative views dissuaded me from even trying to use the app, but after a bit of trial and error I think I realized where a lot of these people went wrong. To be as clear as possible, the headset will not connect to the Razer audio app if the headset is already connected to the PlayStation/PC/Xbox or if the headset is already connected to your phone’s Bluetooth. All other things must be disconnected from the headphones before the app can pick up the Bluetooth signal from the headset. It took a bit of trial and error but everything is working smoothly and I have no complaints. Very happy with my new headset and can’t wait to get gaming!

Hi there! Great to know your positive feedback about the app. For any specific concerns or suggestions, send us an email at feedback@razer.com and we'll assist you from there.

I do not want to know why I am here the razer Hammerheads TWP are the worst anti apple product ever. Not only can I not get a replacement headphone for the one I lost. The remaining one is now acting up by not charging properly at all literally have tried charging it for the past 4 hours and it keeps telling me low battery like it’s my problem it’s not charging in the case. I just wanna listen to music man and I’m extremely disappointed with the price tag I had to pay for worse customer support and more hassle to use the product I purchased. The next app update and hammerhead line better be good because I probably won’t experience it and just get Bose brand since their app works amazing and their sound quality is almost unmatched. Do not get hammerheads get anything else which in turn makes this app completely useless considering if you lost a headphone it is useless anyways.

Hi, we are always looking to improve the experience for our users, and really appreciate the feedback. If there is anything specific we can look into, please contact us at feedback@razer.com.