You accumulate points, however most of the free items are not available and due to locations. “Location”. If you are at a Rebel, you may not redeem your points depending on where your store location is.

Dear Rebel if you don’t have much customers using the account app this explains why: It asks you to add phone number then when registering after the phone number confirmation it say snag your number is already in the system and won’t allow you to register to your account. I couldn’t update my email so I wanted to start over but it says my phone number is in use when in the app said clearly deactivate or delete account so since I wanted to start over now I can’t register because it say phone number in use my own number.So please know any mistakes you do you can’t start over and I’m frustrated about it no 800. Number to reach an employee or tech support.z

All I needed to do was change my phone number but the app works not allow it. Was told I had to create a be account, which required a new email (an account I never use). So now I’ve created the account, but it keeps saying I’m in California; no matter how many times I save my Florida location. Also there is no return to the home page from the map selection when you set the preferred store. Also, it offered me to call the store, but there is a block to keep customers from calling the store. I need to know if they sell money orders, cannot call anyone to ask and the app has no answers either.

Some of my items were incorrectly priced on my receipt, but I did not notice until I arrived at home and discovered the error. I was able to resolve the problem via the Rebel Support group via the app. It was simple, fast and the problem was resolved. Thank you Rebel for caring about your customers and for the quick resolution.