Remitly: Send Money & Transfer 4+

Fast International Remittance

Remitly Inc

    • Free

Screenshots

Description

Send money to family and friends abroad with the Remitly app, and get a special offer on your first transfer! Trusted by millions worldwide, the Remitly app allows you to send fast and secure money transfers to banks and approximately 460,000+ cash pickup locations worldwide. Recipients can pick up cash without paying a fee.

Remitly is secure and fast, with great exchange rates in 100+ currencies–no fees for recipients and low fees for sending. And with a guaranteed delivery time and real-time transfer updates, you’ll know the exact date and time your money will arrive with your recipient. Transfers arrive on time or we’ll refund your fees.

Safe, secure, fast transfers:
• Multiple levels of security designed to keep you protected
• Have questions? Get quick support in our Help Center or contact us if you need to. We’re here to help 24/7.
• Get the exact date and time your money transfer will arrive

More money makes it home:
• Great rates to transfer money
• No fees to receive money
• Special offer on your first money transfer

Send money transfers worldwide:
• Serving 170+ countries worldwide, transfer money safely
• Wire funds directly to our mobile money providers, including M-Pesa, MTN, Vodafone, eSewa, GCash, bKash, EasyPaisa, GoPay, and more
• Send money transfers to our trusted network of banks, including Bancoppel, BBVA Bancomer, BDO, BPI, Cebuana, Banreservas, GT Bank, Bank Alfalah, Polaris Bank, ICICI, MCB, Habib Bank and more
• Send a transfer for cash pickup to approximately 460,000+ locations worldwide, including Elektra / Banco Azteca, Caribe Express, Unitransfer, Palawan Pawnshop, OXXO, EbixCash, Punjab National Bank, Weizmann Forex, and more
• Send money transfer to: Philippines, India, Vietnam, México, Dominican Republic, Nigeria, Pakistan, China, Ghana, Kenya, Colombia, Brazil, Guatemala, El Salvador, Honduras, Nicaragua, Costa Rica and Panamá, Ecuador, Peru, Bangladesh, Indonesia, Korea, Nepal, Thailand and more

Remitly helps you send money worldwide and pay using your bank account, credit card, or debit card. More money makes it home to friends and family thanks to Remitly’s great rates, special offers, and no hidden fees. Remitly uses multiple levels of security designed to keep you protected. We’re here to help 24/7. Talk to us or search the Help Center for support in 15 languages.

Download the Remitly app and send money today.

Remitly has offices around the globe. Remitly Global, Inc. is located at 1111 Third Avenue, Ste 2100 Seattle, WA 98101.

"Referrals must be new Remitly users and additional send requirements may be required for rewards to apply. Click here for program details." (https://www.remitly.com/us/en/home/referred-by-sender-discount-tnc).

What’s New

Version 6.17

We're grateful to have you as part of the Remitly family. Thank you for choosing us!

This update brings both bug fixes and performance enhancements, aiming to enhance and improve your overall experience.

Ensure you're always up-to-date with our latest features and experiences by enabling auto-updates for our app.

Ratings and Reviews

4.9 out of 5
1.6M Ratings

1.6M Ratings

El papi pro ,

Very bad services support.

I have been waiting 6 days for my 4th transaction to complete. I’m watching the updates all the time, and it just say that it is processing since May 14, I tried to get more information about my process and nobody could give me a concrete time estimate for when my transaction would be completed. In orden to get my money back as soon as possible, I cancelled my transaction, and today I received a mail where they told me that I have to wait 7 business days more. They claimed that this waiting time was due to the recipient bank. Nevertheless, the recipient bank in colombia had not idea about this and had never took part in the transaction. It is insane how this app is playing with my money. Moreover, I couldn’t pay my insurance in Colombia last Monday, and now I have to pay a additional fee as a result of the incompetence and terrible service received from WorldRemit. It is sad that I’ve encountered this situation, I was very satisfied with their service so far and I send money back and forth quite often. Bitterly I’ll have to stop using their services, and would never recommend them to anyone.

Developer Response ,

Dear Customer.

We would like to extend our sincere apologies for the most recent experience with our service, we know it is very important for you to have your transaction delivered efficiently within the expected time.

We will be more than glad to address all your concerns and provide you with a resolution, please reach out to us at :

http://remit.ly/143d2yr

We have a dedicated staff to assist you 24/7 in English and Spanish.

Regards. ^

Wsdxop ,

Terrible Customer Support & Unclear Instructions

I had two issues with Remitly:

1. My transaction was not being received by my recipient. So I contacted customer support. They said they’d contact the “concern team” and then told me they’d get back in 2-3 business days. The transaction was already late at this point so I asked if there was a phone number or email for the concern team and they said no. What kind of department doesn’t have an email or phone number?? They just kept saying that there was nothing they could do but that the concern team was contacted. And this was my first time using Remitly and $3000 was already taken out of my bank account. So you can see why I’d be concerned and why I wanted to get the contact info to check in the status of my transaction.

2. Unclear instructions for referral link. I clicked on the referral link I received and the link led me to the website where it said “download the app”. So I did so and made my first transaction but didn’t see the $20 reward. I thought it’d come through after the transaction goes through. But it didn’t so I called customer service. And they said I was supposed to click on the link again before making the transaction, which was not what the referral link said. The referral link said to register with this link to get the rewards. So I ended up having to call customer service and they just kept saying we see that you didn’t use any link. The instructions should have been clearer.

Developer Response ,

Hi, we're sorry to hear about experience, we understand that your issue still needs attention, and we'd like to take a closer look at it. Could you please share your contact info on this link https://bit.ly/3ufZsLZ? We appreciate your patience as we work to resolve this for you.

jeiison_11 ,

this app is useless

They called and asked me for more information to verify my account and promised to give me a call back if they need more info. And then suspended my account without giving me the call as they promised.
Very unprofessional. I called the main line and there is nothing they can do to reactive my suspended account even tho I am willing to provide them more information but it's always "we can't do anything".
They do not really know what's the exact issue but its because of suspicious activity. Can they be more professional? If it is because of suspicious activity, they should have call me as what they promised and tell me about it, so I can answer to all of the questions they have. But they did not call me and just decided to suspend the account and cancel the transaction. What if my transaction is critical and someone's life is on the line because of it? What if my transaction is for something in the hospital and they really do need that amount? Remitly just decided to suspend and cancel the transaction without getting anything? What is the point of having customer service when they can't help you with anything? Instead of helping or fixing the issue, they just told me that I cannot use remitly anymore. And that, my friend, that's how you lose clients. This is my first time using this app too. This is such a let down. Going to delete this app and tell me friends to do so as well. Unbelievable customer service.

Developer Response ,

We're sorry to hear about your experience. We take the security of our users very seriously, and sometimes we need to verify additional information to ensure the safety of your funds and account. However, we apologize for any miscommunication or inconvenience caused regarding your account suspension. Thank you for bringing this to our attention.

App Privacy

The developer, Remitly Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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