Resorts Casino Online Games 17+

Impossible to chat with someone and making it hard to get my withdraw

They have no problem taking your money, but they do have a problem giving it to you. My checking account has a different last name due to me recently getting married. I’ve had no other problems with any other casino app. For a few months I’ve had no problem getting my withdraw, but for the last three weeks they have put my withdraw on pending. First they asked for a picture of my CC and my debit card… I sent both (which I received no notification of them asking for these documents, I had to speak with multiple people first to find out what was going on). After both were reviewed my withdraw was still pending. Then they asked for My marriage license, which I provided, but only after I asked again what the problem was. Every time I try to chat with someone I get disconnected and have to start the chat over again. My withdraw is still pending and I’m getting impatient. Once I get my withdraw this will be the last time I ever use this app!!!!!

Do not use this casino

You will have no problem depositing money but the level of difficulty withdrawing funds should be illegal. I have been attempting to withdraw my initial deposit back from the site for 3 weeks and customer service is clueless and rude. I am being asked for documentation for an account that no longer exist nor did I make a deposit from. I have provided documentation and bank statements for the account I made the initial deposit from and still being given the run around about being able to withdraw. The promo/bonus is a joke, so much so that I forfeit the bonus and opted to just withdraw my initial deposit which has been in and out of pending withdraw status over the past 3 weeks. The links to set up PayPal withdraw option doesn’t work. Setting up the casino play+ card option has been unsuccessful. The site is a scam. The only other option is to withdraw from the cage which will require me to drive 50 mins to AC and I’m sure that I am going to get the run around attempting to do so. DO NOT USE THIS SITE

Play draft kings

So someone from resorts calls me gives me a good deal witch I think is a good deal match bonus of 175% sounds good right?! So I deposit 60$ start playing they take the cash asap and don’t give u a option to use the bonus. I hit for almost 400$ and to cash it out I had to play 105x40 smh and they don’t tell u that upfront smh site is trash don’t fall for it and if they call tell them no thanks I play on draft kings they treat u better and u get paid within a hour of cashing out.
So now u want to talk about why u not guna rectify the situation. I’m done with resorts unless u give me my money back then I don’t want to talk!

Developer Response ,

Hello. This is ResortsCasino.Com Player Support. We would like to discuss your issue directly with you. Please contact us via phone at 1-844-990-4263, via live chat or at Support@ResortsCasino.Com so that one of our agents can assist you. Thank you and we look forward to hearing from you.