- Events fix
- Bug fixes
- New feedback system
Ratings and Reviews
Still crap. I’m only leaving another review because I’m back, I had to reinstall the app since it refuses to populate the various on duty status available. When I go to change duty he presents me a blank page, but it’s OK, because after 20 minutes or so it will finally populate. This garbage is still wasting an hour a day of my time but I could spend driving, or watching cartoons, or anything rather than sitting on hold or waiting for Verizon to get back to me. To fix problems they are already aware exist. I’m not going to talk about the app disconnecting constantly, or automatically putting me back on duty after I’ve logged out for the day, or the 45 minutes of and re-calculating If I edit something simple..... if I was on the Verizon team developing this app, I would start looking for a job now before the class action lawsuit leaves you unemployable. That’s just my opinion. Of course I should make the disclaimer this is my opinion alone and does not represent the views of my employer that was suckered into a contract with Verizon. I would’ve dropped his anchor a year ago.
Developer Response ,
Thanks for your feedback. I'm sorry to hear you're having issues with connecting back to the app after our last update. That isn't the experience we aim to provide or a normal occurrence for our customers. We'd like to hear more about this issue so we can troubleshoot with you. Please reach out to firstname.lastname@example.org to schedule a call with a member of the ELD Product Team.
Idil, Product Team
This is the worst ELD system out there. It disconnects from the truck all the time. It doesn’t update in a timely fashion. It’s not even close to Driver friendly and the class Cds are backwards. It takes time to learn to understand and then it just leaves you scratching your head wondering, who the hell thought of this. Yep
Ok I need to update my Review. The Development team from reveal reached out to me in hopes that we could work together to fix this system. Because I use an IPhone it does work differently in a technical way. We bumped into a few walls, I cussed a lot, but reveals diligence came through. Now I have a system that I can’t ask anymore out of. I can update it as needed by a driver, it very rarely disconnects from the truck and when it does it’s because I’ve been in a no service area for a long time. It’s lightning fast and very responsive. The last month has totally changed my mine about this system. Thank you Reveal.
Developer Response ,
Thanks for the feedback Jumper Simmns. We'd like to get a better understanding on your struggles. Can you please contact email@example.com to schedule a call with a member of the Product team?
Sean, ELD Product Team
Update your friggin app, Verizon!!
This is a great platform, but there are businesses paying a lot of money for a service that isn’t being given very much attention. I don’t even want to know how many man-hours I’ve spent waiting for the app to open between stops. I’ve been put in violation several times because the app kept crashing and logging me out so I was unable to log my mandatory 30 minute break. The thing that kills me is that these problems wouldn’t happen if Verizon would use the money they’re making from this service to get someone to keep the app updated for log-out bugs and crashes like the ones that thousands of professional drivers are experiencing. I’m extremely dissatisfied with the quality of service due to the lack of maintenance in this app.
Developer Response ,
We've put out multiple releases that will improve your experience. If you're still experiencing what you described here on the latest version of the app please reach out to firstname.lastname@example.org so we can work directly with you.
Sean, VZC Reveal ELD Product Team
- Verizon Connect Inc.
- 101.1 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- Copyright © 2005-2019. Verizon Connect Ireland Limited. All Rights Reserved
With Family Sharing set up, up to six family members can use this app.