Rip Curl Search GPS 4+

This app is glitchy and I have lost all my surf sessions for the last 2 years and no one will return my email questions and concerns

so far I tried surf tracing, running and swimming.
The ripcurl GPS 2 watch seems to track surfing more accurate than the previous watch. However, I guess it disregards short distance waves. Previous version used to included every attempt you paddle, whereas this one seems to record only 20 meters long waves or longer than that.
Swimming in the pool was very disappointing. I swam 4.4 Km whileas the watch recorded 6.4 km. The photo was very odd, as if I had swum in dry surfaces areas adjacent to the pool. I noticed there is a delay on speed. When you have just completed a set and are waiting to go for another, the speed last few seconds until goes to zero speed.
Please reply whether you can fix these items above. I enjoy the watch despite of these negative points...

Just bought the watch and was hoping to keep track of all my surf and other activities. I guess the watch tracks ok 🤷🏽‍♂️ but the app and or watch is crap. Data doesn’t sync correctly. It only worked well for about 3 days. After that app crashed, data wouldn’t download and icon kept spinning. Had to resync and re-pair watch to phone several times. Even had to delete and reload app 3 X already! Ripcurl says they have a cloud server but not all data came back. Went for a surf this evening and data download icon is still spinning ..🙄
Do yourself a favor and buy an Apple Watch and use a different app.
If anyone actually responds to this rating fro Ripcurl and fixes the problems I’ll update.
Gonna see if I can return the watch.
-very disappointed 😔