River – Buy Bitcoin 4+

A few months ago I opened an account through the River app. I did it the day I found out I could in my state. After a few months, I received an email from River stating my account was closed. I never received any details regarding why my account was closed. Was it my bad credit history??? Was it a criminal offense from 20 years ago??? No details. I’m a hard working Union Laborer, completely legit family man. I have bank accounts and retirement accounts with legit financial institutions. So I’m still puzzled as to why this happened. I thought that River was a legit legal company who is focused on Bitcoin and Bitcoin mining and focused on the Bitcoin ethos. I guess I was wrong, I feel like all the podcasts I’ve heard the CEO on are full of crap with the things they speak about. It seems to me they are not a truly “Bitcoin ethos” company. It would of been great to be able to use one app for Bitcoin investing and mining. Hopefully this isn’t just another company building a new version of traditional banking.

As a licensed money services business (MSB) and a Bitcoin brokerage, our Compliance team manually reviews all information provided by clients and has strict guidelines that we must follow. We apologize for any inconvenience that this may have caused. Please reach out to support@river.com and we can work with you to solve this issue.

Upon becoming A New Client and opening an account with Rivers Financial, I was able to and had access for several days. It wasn’t until I completed A transfer to add money to my bitcoin account with Rivers Financial that following this transaction was my account magically closed and my funds of $5000 was stolen without any further notification or update of my funds being returned back to me. The only notification I received was Account closure due to any reason as I am A new client and yet haven't had any response from this company or call back information after leaving A voicemail, sending two emails and making numerous attempts to get customer service on the li e to get answer about MY MONEY and the reason for my NEW account being closed. To me it seems like the suspicious activities is coming from Rivers financial end. Keep in mind I have children who I provide for and am VERY MUCH A hardworking single mother being stolen from constantly is very disappointing, and to hold someone’s money and without following up with them on their initial investment looks to me A Law suit needs to be filed on this establishment and report to the Better Business Bureau, so no one else has to experience such Legal robberies that looks like could be taking place at this time. As A cyber security specialist, this matter will be now submitted for investigation!

The response time is very limited.

Hi, we want to apologize for what you experienced here. Our team would definitely be happy to take a look into what happened here. In an email to our Support team (support@river.com), can you please use the subject line "App Store Outreach" and include the email that is on file with us? Once this is completed, our team can properly re-review your account, and attempt to resolve.

I recently started using the River app to buy Bitcoin, and I must say, it has been an incredibly smooth and enjoyable experience. The app's user-friendly interface makes it easy for even a novice like myself to navigate and execute trades seamlessly.

One of the standout features of River is the competitive pricing for buying Bitcoin. The fees are reasonable, and the app offers a transparent fee structure, so you know exactly how much you'll be paying before you make a purchase.

The security measures in place are also top-notch. River takes the safety of your funds seriously, and they use industry-standard security protocols to ensure your Bitcoin is stored securely.

The customer support team is another highlight of the River app. They are responsive, knowledgeable, and always willing to help with any questions or concerns you may have.

River is a Bitcoin-only financial services company, which means they are focused on providing the best possible experience for Bitcoin enthusiasts like myself. They offer zero-fee recurring buys, which is a fantastic feature for anyone looking to dollar-cost average into Bitcoin.

Overall, I highly recommend the River app for anyone looking to buy Bitcoin. The combination of a user-friendly interface, competitive pricing, robust security, excellent customer support, and being a Bitcoin-only company makes it a top choice in the market.

Appreciate the positive remarks here! So glad you are enjoying your experience using our app. If you ever have any questions, concerns, or feedback, do not hesitate to reach out to our team!