Book Hotels. Earn Rewards. Vacation Faster.
Rocketmiles is proud to join companies like Booking.com, Priceline.com, KAYAK, Agoda, Rentalcars.com, and OpenTable as part of the Priceline Group.
Book Hotels Worldwide.
-Choose from over 400,000 properties around the world.
-Search by hotel ratings and reviews, distance from your destination, price, reward amount, and more.
-Easily access your reservations offline, and receive quick support from our friendly Rocketmiles Concierges.
Earn Magnificent Rewards.
-Get massive rewards for every night of your hotel booking.
-Earn thousands of miles and points per stay with over 40 loyalty programs, including American Airlines AAdvantage, United MileagePlus, Southwest Rapid Rewards, Alaska Airlines Mileage Plan, and JetBlue TrueBlue.
-Plus, travelers can now earn hundreds of dollars in gift cards from programs such as Amazon.com Gift Cards, The Home Depot, and more.
-Fuel your next vacation, or use earned gift cards at your favorite retailers.
Get exclusive deals by following us at https://www.facebook.com/Rocketmiles and on Twitter @rocketmiles.
• Bug fixes and enhancements
Don’t forget to rate us. Your feedback fuels improvements to the Rocketmiles app.
Ratings and Reviews
Questionable Business Practices
couple of weeks ago, I used Rocket Miles for the first time. They charged my credit card immediately for the reservation but apparently didn’t forward my payment information to the hotel. When I arrived to the hotel, I was again charged the room. Later on I discovered that Rocket Miles did not send my payment information to the hotel. As a result, I ended up paying for the room twice! For the next two weeks, I spent countless amount of time with customer service representatives who are based in ghost lan and are awful communicators. They lacked simple problem solving skills (I.e simply process a refund request). Instead, I kept getting the typical scripted answer “we assure you we working on this issue and as soon as we hear from our partner we will refund your money”. Up to the time of writing this review, I still haven’t received my refund and Rocket Miles continues to give me fake promises. Their business practices are questionable and probably should be investigated. Also, customers are promised frequent flyer miles and/or points but they could take up to FOUR weeks to process, of course they don’t tell you that upfront. The hotel rates are much higher than the average market price. In comparison to other sites, your better off booking with the hotel directly or using other competitors.
Love the idea ... has some bugs
I love the idea of this, but the app has some minor bugs ... I selected the hotel I wanted, gave my payment information and hit submit which resulted in an error message. There was no explanation of what the error was. Then I got an email from my credit card company saying they approved the charge. Unfortunately, the reservation wasn’t completed, so I had to redo the reservation process hoping I won’t be double billed ... I did contact customer service and they were of little help.
As a side note, after my trip the hotel “accidentally” gave me a copy of the receipt and I now know Rocketmiles got about $20 for every night I booked ... I paid about $149 a night (extra $40 for extra miles) and the hotel charged Rocketmiles $79 a night.
Now I don’t really have a problem with this since I got 10,000 miles, but if the money side of things is more important to you, then this program is probably not for you. The clerk told me if I had called them directly and asked for the best rate, there is a good chance I could have gotten a better deal, instead of $109 a night, I could have gotten the room for $95. Of course this depends on season and occupancy status.
You legit get miles but they are shysters
Do your own diligence when booking. For example, I had to deal with a double charge on my booking ( both Rocketmiles and the hotel I booked through the Rocketmiles app charged me for the night stay) that took over a month to “resolve.” I spent at least 3 hours on the phone (not including the hours of frustration) because of multiple promises from the agents that I spoke with that it would be “fall away” from my credit card bill. In the end they almost refunded the double charge but decide to keep $20 of what they actually need to pay back.
Why $20? I emailed and asked them, no answer but I filed a claim with my credit card company and out of frustration they credited me the $20 that they owed.
I didn’t get anything for free or an apology, instead they refused to pay back the money they double charged me and wasted my time. Use the app but buyer beware, it could be a long day.
With Family Sharing set up, up to six family members can use this app.