The only improvement from this app is that they let you add your game card and you can remotely reload it from the app itself.Cons, my game card that I added I paid for club membership, it doesn’t detect that my card is a club card and is still asking me to pay 5 dollars

I’m knocking 2 stars off this app because to reload a card requires the user to stand there and manually enter all bank card details, for each card. So if you’re reloading 2 cards for example, you have to go through the whole process 2 times. I’m going to assume they did this to avoid paying Apple Store fees? …Why in the WORLD would you guys make your customers stand at a game machine, find and pull out a credit card, then have to type in a card number + expiration + CVC + billing zip??? Apple Pay or local encrypted storage of the bank card details is a thing, and NEEDS to be implemented ASAP. Thanks.

The app is constantly asking me over and over to renew membership, even though it says my membership is valid until 2025.It’s been three days and I have not recieved any reward points for reloading my card or playing games. The app is also not updating with the current credits on my card. It says I have 115 credits, when I actually have close to 35. Kind of frustrating to get rid of the longstanding stamp system which rewards frequent customers, to go to this system which doesn’t even work nor does it incentivize frequently visiting round one.

You can’t get reward point. I refill on my app and there’s no reward point, my boyfriend and I are big arcade gamer and we spend almost $1k at round 1 and no reward point update when we purchase it through the guest counter either. Either way you don’t get no reward point. You only get the benefit to look at the card amount and ticket amount and the membership of paying $110 for 825 credit.