Rover is the #1 pet sitting and dog walking app. Get trusted pet care in your neighborhood.
The Rover app was created for dog people by The Dog PeopleTM. Through the app, get adorable photo updates, GPS tracking of your dog’s walk, an easy way to message sitters or manage your business, and a secure way to book and pay.
With over 200,000 pet sitters and dog walkers in the U.S. and Canada, Rover makes it easy to book pet care you can trust.
PEACE OF MIND
95% of reviewed services receive a perfect 5-star rating.
Rover accepts less than 20% of potential sitters, because your dog deserves the best.
Every service booked on Rover is backed by premium insurance, 24/7 support, a reservation guarantee.
FAST & EASY
Contact and message sitters and dog walkers, right from the app. Receive messages from sitters when you're on the go.
Hassle-free and secure payments, every time.
Get a map of your dog's walk, pee/poo and food/water alerts, and a personalized note from your sitter or dog walker.
FOR PET SITTERS AND DOG WALKERS, TOO
Send photos, videos, and messages to pet owners with just a few taps.
Get paid on the go—it’s simple and secure with the Rover app.
Seamlessly manage your business, even if you're at the dog park.
Enable push notifications to respond faster than ever to booking requests.
Create Rover Cards to seamlessly share information with your clients.
IN THE PRESS
Rover has appeared in:
The New York Times
The Today Show
The Wall Street Journal
And many more!
Note: Rover uses location information in the background for tracking active services. Continued use of GPS running in the background can dramatically decrease battery life.
Rover is always working on performance improvements and bug fixes (nobody likes fleas) to keep your experience bright-eyed and bushy-tailed.
Ratings and ReviewsSee All
Good service, but it could be more user friendly
I have been a dog walker and pet sitter on Rover for a couple of months now. I’ve gotten connected with many people in my neighborhood and make good money doing it. My only issue with the app is that it’s not the most user friendly for those trying to book services.
For example, I had a woman asking me to check in on her pets over 4th of July weekend. She has 3 dogs and a cat and wanted me to check on them once on the 3rd, three times on the 4th, and once on the 5th. The first issue with that is that is that she would have had to create at least 2 separate bookings because the app doesn’t allow users to choose a different amount of visits for different days. My second issue was that the app should have charged her my holiday rate (x3 days), the additional dog rate (x2, because she had two additional dogs) (x3 days), and then one additional cat rate (which is $0 in my case, cats are easy). Instead the app tried to charge her for 9 total visits and the holiday rate for each of her pets which brought her total to over $700 which is wayyyyyy over what her actual total should have been. Luckily we caught this before going through with our booking. I’ve had several other instances similar to this, but this was the most extreme. The app needs to update its UI so this issue doesn’t occur.
Need a better way to filter
Here are my thoughts. We use Rover or try to use rover while we travel with our dog. 50% of the time we end up using a professional boarding location as opposed to a rover person. Here’s why. Many if not most of the rover hosts are doing this to earn extra money. Which sounds great and all but there are draw backs. Typically we will have to contact 6 to 10 hosts in order to find one that is available. Why is it that people have themselves lists on the app if they are not available. Even ubuer has the option to turn availability on and off. There is nothing more frustrating then reading through the profile finding the perfect fit for our dog then reaching out only to have them say ....”Sorry I’m not available”. This happens over and over and over. Again this just happened so we are going with a local professional boarding business.
Another filter option Rover needs to add is filter by hosts that accept un-neutered males. We have a large bread mastiff. It is recommended to wait until a minimum of 18 months to neuter in order to limit joint and growth problems. So again when you read through all the profiles and find the perfect host only to have the app tell you they don’t accept unfixed males when you try to contact them. Why not filter those profiles out before out base on our dog’s profile? Or make it a filter option.
Anyway rover is a neat concept but only 50/50 in usefulness.
Developer Response ,
Hello, thank you so much for taking the time to leave this detailed feedback. We’re constantly looking to improve the booking experience and appreciate your insight on our current search features. If you are ever in need of assistance when searching for a sitter, please don't hesitate in contacting our Support Team at 888-453-7889. Thanks again for your feedback!
Good app but the company needs work
I love the concept of the app! It’s a great way to connect owners to qualified sitters in the area. However I believe River needs to do more to ensure the safety of the sitters. They have a rover guarantee that will cover vet care and expenses if a dog is injured during a stay but offer no such protections for sitters. I understand that watching dogs is a risk but the fact that owners and dogs aren’t subject to background checks or vaccination requirements is a bit annoying. I got bit in the face while playing with a dog and ended up having to get stitches and have permanent scaring. Rover covered absolutely nothing and the only way to get the owner to pay was to take them to civil court and sue, which I decided against out of fear of lowering my Rover reputation due to a bad review from them in retribution. After the fact I found out that this wasn’t the first time the dog had expressed aggressive behavior during play and had bit his owner a few time prior to this incident. This was not relayed to me during the meet and greet when I asked if the dog had any aggressive tendencies or toy possessiveness. I followed all steps of the Rover policy prior to and during the booking and feel that I should have had some protections against this incident. It’s crazy that the dogs expenses can be covered but not the sitters.
- A Place for Rover, Inc.
- 251.8 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Dutch, French, German, Italian, Norwegian Bokmål, Spanish, Swedish
- Age Rating
- This app may use your location even when it isn't open, which can decrease battery life.
- © Rover.com, All Rights Reserved
With Family Sharing set up, up to six family members can use this app.