What’s New

Version 19.08.27

New:
• For all the Rover Now Walkers and Sitters out there, we’ve updated the request details screen so now you can see how much you’ll earn before accepting a walk or drop-in request

Fixed:
• Asking for location permissions no longer triggers a crash
• Text is no longer being cut off on certain screens

Ratings and Reviews

4.9 out of 5
175.7K Ratings

175.7K Ratings

Ally reaves ,

Great but recently has a glitch

I’ve only been using rover for about 3 weeks now as a sitter and it’s already brought in a significant amount of income for me. I’m a stay at home mom and have been searching for something I can do from home and so far rover has worked out perfectly. I take pretty much any client as long as they get along with kids and other dogs. I already have tons of booking and a few repeats clients. I’ve liked the small updates the app has had but just yesterday, all of my pending bookings are showing a “pending owners response” highlight at the top of our messages as if I sent them a booking request. Which I haven’t to any of them. I’m not sure if it’s just a glitch on my end but if it has actually send requests it may cause me to look bad and potentially lose clients and money. I almost always meet the family and dog before sending a request or accepting one so this is an issue for me. I’ve tried logging out, deleting the app and everything else I can think of but the “glitch” won’t go away. I’m hoping this issue is resolved quickly.

Apeelvis ,

Need a better way to filter

Here are my thoughts. We use Rover or try to use rover while we travel with our dog. 50% of the time we end up using a professional boarding location as opposed to a rover person. Here’s why. Many if not most of the rover hosts are doing this to earn extra money. Which sounds great and all but there are draw backs. Typically we will have to contact 6 to 10 hosts in order to find one that is available. Why is it that people have themselves lists on the app if they are not available. Even ubuer has the option to turn availability on and off. There is nothing more frustrating then reading through the profile finding the perfect fit for our dog then reaching out only to have them say ....”Sorry I’m not available”. This happens over and over and over. Again this just happened so we are going with a local professional boarding business.

Another filter option Rover needs to add is filter by hosts that accept un-neutered males. We have a large bread mastiff. It is recommended to wait until a minimum of 18 months to neuter in order to limit joint and growth problems. So again when you read through all the profiles and find the perfect host only to have the app tell you they don’t accept unfixed males when you try to contact them. Why not filter those profiles out before out base on our dog’s profile? Or make it a filter option.

Anyway rover is a neat concept but only 50/50 in usefulness.

Developer Response ,

Hello, thank you so much for taking the time to leave this detailed feedback. We’re constantly looking to improve the booking experience and appreciate your insight on our current search features. If you are ever in need of assistance when searching for a sitter, please don't hesitate in contacting our Support Team at 888-453-7889. Thanks again for your feedback!

Sassylandi ,

I love keeping doggies!

I love the doggie keeping aspect....but I have found that even though I’ve had a criminal background check none of the owners are as vetted. When my prices were lower I only had one legit owner that’s awesome, now about 3....but some were scary...especially people who approached me to house sit. I’m not going to the silence of the lamb place to keep a dog. I called and asked rover to check out an owner that I felt uneasy and they said no they do not check owners. This is scary to me. I raised my prices and some of that stopped. Also I clearly state no aggressive breeds and now I find out that rover will call around for the owner and find them a sitter when they need help finding a place. They will lower your rating when you decline a stay...even when you say you clearly state that. No one reads your post! Rover doesn’t require vet paper which is bogus! I do personally or I won’t watch a dog, but come on Rover! Protect the dogs and humans! Rover needs to offer contracts for sitters in case a dog years up your stuff or bites someone. They need to help protect the sitter. I’ve not had any bad incidents to date but this should be signed by dog owners. They also need more interview questions from owners about the dogs. Owners get in a hurry and might forget to say something like the dog likes his crate in the bedroom with you or he gets anxiety...it’s the little details that help me know what your pup loves!

Information

Seller
A Place for Rover, Inc.
Size
159.9 MB
Category
Travel
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Dutch, French, German, Italian, Norwegian Bokmål, Spanish, Swedish

Age Rating
Rated 4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
© Rover.com, All Rights Reserved
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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