Rover—Dog Sitters & Walkers 4+

I do really well on Rover I don’t mind the fees because trust me you guys complain about them but guess what anybody that I have worked with off of Rover expect to pay way less and you get more on Rover. It’s always worth it to stay on the app. Jobs I’ve had in the real world that I’ve never made as much as Rover. My issue is that if everybody’s required to be legal why do I have to be around and next to you and the profiles a bunch of illegal no insurance profiles near mine when I should be highlighted. They only highlight me for the housesitting when I’ve asked to do drop in visits as well. I want to do walks and drop in visits but since they highlighted me for housesitting that’s pretty much what I have to do. I like the app and I like the clients. I just don’t like the other Rover sitters who don’t answer when I need a sitter and don’t have insurance so I’m not gonna let them in my house. Please make sure that the Rover sitters have insurance or at least highlight the ones that do and put a star next to their name like you do with the background check that we paid more for the ones that paid for it than the ones who got a free background check put people based on insurance no insurance and separate them thank you.

Hate may be a strong word but as someone who has been a sitter with Rover for two years, it seriously needs a makeover. Rover is great because it’s easy to use and allows people to find sitters in their area. However, it’s frustrating how often this app glitches. The app will say I have a notification but I do not. Which is frustrating because the last thing I want to do is miss a message from the owner of the pet I’m currently sitting or someone else who is trying to contact me. It also doesn’t tell you exactly how far away a pet owner is located. It will say 6 miles away, which doesn’t sound far, but if you are located in a big city, that can be at least a twenty minute drive. There are also owners who provide little-to-no information about their pet, leaving me a little uncomfortable taking a request. And on top of all of that, Rover takes 20% of whatever a sitter makes for each sitting job. I want Rover to earn money from its app, but 20% is kinda ridiculous for the little help it provides most of the time. I once had to cancel an appointment last minute and had to wait nearly a full day before the request went through. It was so stressful because I thought the client was going to be charged even though plans changed. But it really feels like if I were to run into a serious issue, there would be no help from the app, I would just have to figure it out myself. So, I appreciate what River offers, but it could be a lot better.