S&T Mobile Banking 4+

The new software is terrible! I was sent a push notice that I was below my limit in checking and was charged $10 on August 11th. I logged on and the new software is NOT user friendly at all. I called and the agent could not help me. He said it was a charge from July. I had to go, because I am watching a baby, so he said hold on, and offered me to get a charge card. That’s not why I called! I’m not happy, in fact I am angry. I’ll have to go in to the bank to ask why I was charged, but not below the limit. I’ll probably end up changing banks.

I use this app all the time. Bill pay, mobile deposit, and transfer between accounts are what I use most. It’s such a time saver and with the cost of stamps and checks it’s a great cost saver too!

Since they “updated” the app there are more issues than those that were resolved. It won’t save information for login nor the second number I have added numerous times. It doesn’t accept facial recognition or finger prints anymore, you can’t reset the password on the app and the constant sending and entering of codes is enough to make me want to move banks. I shouldn’t have to contact the bank just to move money from one account to the other in the same bank.
This update is pure garbage.