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SacRT SmaRT Ride
Public Transportation That Comes To You!

What is SacRT SmaRT Ride?
SmaRT Ride is similar to other ride-share services where customers can use a smartphone app to request a ride that will pick up and drop off passengers wherever they wish to travel within designated service boundaries.

How does SacRT SmaRT Ride work?
Once you have downloaded the app, schedule your pickup location, requested time frame and destination. A computer program matches you in real-time with a SmaRT Ride bus in your area that will pick you up.

The app will provide you with an estimated pick-up time and you will be able to track your bus in real-time, and be alerted when your ride is about to arrive.

Current service areas offer curb-to-curb service where passengers are picked up and dropped off at the address they indicated when scheduling. New service areas offer corner-to-corner service where passengers are picked up and dropped off at the nearest corner or ‘virtual bus stop,’ which is usually within a block or two of their pickup or drop-off location. In the Downtown zone only, stops are at designated SacRT bus stops.

SmaRT Ride customers can also request rides by calling 916-556-0100. Trip requests must be made on the same day. Wait times for service are subject to vehicle availability and demand.

How long will I wait?
The drop off window is an estimate based on your desired travel time. Because this is a ride-sharing service, actual drop-off time may vary due to demand. Please understand that while we make every effort to arrive at your desired travel time, you may have a slight wait for the SmaRT Ride bus arrival due to demand. If you must arrive at your destination at a specified time, we recommend planning your trip to include a time cushion.

You'll always get an accurate estimate of your pick-up time before booking. You can also track your bus in real time in the app.

What are the hours of SmaRT Ride?
SmaRT Ride is available Monday through Friday in all zones. SmaRT Ride operates from 7 a.m. to 7 p.m. with the exception of Downtown-Midtown-East Sacramento, which operates from 7 a.m. to 10 p.m. and Citrus Heights-Antelope-Orangevale, which operates from 6 a.m. to 9 p.m. Visit sacrt.com/smartride for details.

How many passengers will I share a bus with?
The number of passengers you will share a journey with varies based on capacity and your chosen destination. Our comfortable buses can easily accommodate up to 10 people.

How do I pay?
SmaRT Ride takes cash and all SacRT fare media including Connect Card, Zip Pass, RydeFreeRT and discount passes.

What else do I need to know about using the service?
If you require the use of a wheelchair space, you can mark yourself in the app under your rider profile.

Children under 13 are only allowed on the service with a registered adult.

Questions? Call 916-321-BUSS (2877)

Ratings and Reviews

3.0 out of 5
28 Ratings

28 Ratings

_Wandering_ ,

I’m lucky I got one ride at all...

When I managed to book my first ride, I was wondering why everyone in the App Store was complaining until I hit a road block that was a busy hour.

Without the function of just adding a person to a wait list to book a bus, this app is practically useless. I truly did get lucky when I was able to be picked up by a bus at all. Whoever is in charge of this bus service in Sacramento County needs to get more buses and drivers for them on the streets to meet demand. We could have an excellent public transportation system with this bus service, but if not properly funded and maintained, it will remain a faulty public transportation system that most people will never be able to use.

Two stars for this app because the bus drivers are vetted unlike Uber/Lift drivers. But it is a darn shame that this app does not have a Wait List function to book a ride on this Sacramento County bus service. A shame indeed.

SactownGirl2 ,

Limited area

$2.50 per ride and currently available in Citrus Heights, Rancho Cordova, and a section of Florin Rd, downtown/midtown, Sacramento, Arden/arcade, Carmichael, Folsom and Vineyard area. Cheaper than Uber and Lyft for short distances. It remains to be seen how clean the shuttle busses will be or reliable the estimated timing of the app will be though.

anonymousesacrtrider ,

Cheap and Unreliable

This app is way worse than the last one, now the people ordering can’t even be put on a waiting list and they’re immediately shut down with the pop up “We’re full please book at another time.” The riders should at least get their orders confirmed, and the bus takes hours upon hours currently I’m waiting at my school trying to book a ride but it’s “too busy” right now and I’ve been here for 2 hours now. Please fix your app

App Privacy

The developer, Via Transportation, Inc., has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.


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