The ZipPass App allows riders to buy fares using their mobile device. Tickets can be purchased from anywhere at any time and can be used to board the bus or light rail.
Ratings and Reviews
New Update= Waste
I’m a student to San Juan High and I woke up to updating my ZipPass which I didn’t mind at all but when I bought my ticket, got on the bus and I can’t open the ticket it just glitches and kick me off the app. I’ve tried to turn my phone off completely and see if that worked but it didn’t. I don’t think the new ticket logo and all of the newer stuff made the glitches go away but make it worse. PLEASE FIX IMMEDIATELY!
Glitching our after recent update
I haven’t really had any issues with the app until this most recent update. I buy all my bus tickets in advance for my work week via the app, and now the app glitches out whenever I try to activate a ticket. I thought that deleting the app and reinstalling it might do some thing, but it just made things worse by making all of my tickets unavailable because it says “ this ticket is downloaded to another device or associated with the previous app installation. If you feel this is an error, please contact customer service; they can unlock your ticket for your use.” Of course this is happening on a weekend so no customer service. Please fix this!!! I rely on SacRT to get to and from work. I’ve already spent the money so it’s not OK if I’m not able to use my tickets.
Keeps glitching waste of money
This app is literally a waste of money it is always glitching and I have had many problems with it when it came time to board the bus. I have had this happen to me several times that I go to activate my ticket and show the driver and it randomly glitches and closes the app then signs me out. I’m lucky if I am able to fix the problem before my bus arrives and if not, like today, I miss my bus. I’m extremely frustrated because I bought a $50 monthly pass and went to go use it but when I went to activate it it’s “unable to be activated because it’s already on a different device”??? What?! So I basically just wasted my money. Very disappointed.
- Sacramento Regional Transit District
- 97.8 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Dutch, Polish, Spanish, Vietnamese
- Age Rating
- Rated 4+
- © NA
Get all of your passes, tickets, cards, and more in one place.
With Family Sharing set up, up to six family members can use this app.