Stay close to family and everything important to you with Safe & Found and Tracker from Sprint. Safe & Found provides families with peace of mind when it comes to family safety and security. In a single app, parents can keep an eye on the location of the things that matter most and monitor and manage digital content on each child’s device.
Spend less time worrying and more time enjoying family life.
o Everyone is covered and protected: available for ALL family members on any smartphone and tablet, even Wi-Fi only devices.
o Safe & Found and Tracker seamlessly work together to provide real-time location tracking. It’s the all-in-one safety and security solution perfect for monitoring your family, pets, belongings and more.
o Adding new family members is easy, works with devices from other mobile providers: virtually anyone and anywhere in the world with a device that has internet service, not just Sprint customers not just the Sprint Network
o Always know where your family members are: by locating their device in real time, create and modify safety locations like home, schools, soccer field, with auto-notification of when a family member enters or leaves a safety area
o Remotely locate and retrieve your family’s devices in case they are lost or stolen: ring the phone, lock it or wipe its content
o Safety first: the convenient SOS button that allows you to immediately send important alerts to all family members at once
o You are in full control of your family’s digital content: manage and restrict installs of new apps and schedule and block usage of already installed apps and games
We are always making improvements to ensure you have the best experience so please make sure to keep updates on.
Thanks and enjoy the new updates!
• UI Improvements
• Miscellaneous bug fixes and performance enhancements
Ratings and ReviewsSee All
Same price but 1 major feature removed
I was super interested in this app when it was explained to me at the sprint store. Especially because this is my child’s first cell phone and I wanted to take precautions that they are using it appropriately. So the parental controls of website, app, and phone restrictions were perfect. Until 1 month after having the app the feature of phone/text restrictions were removed from the app but the website and sprint still used that as a selling feature of the app. Please restore that feature!!! It was such a great part of the app, to have the ability to restrict phone numbers ( ie political robo calls or 800 numbers) from calling by 10 year old child’s phone . Please update and include that back into the app!!!
Developer Response ,
We apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at Safe&Found@sprint.com? We'll get you up and running.
Disconnects every week
So I like the accuracy of the app when it’s time to track my son’s phone, however when I was being sold the app the lady told me “you don’t have to download the app just add your relative and you’ll be able to locate the phone” and I did it and it was impossible to locate it without downloading the app in his phone. Then every 3 days he gets notifications “safe and found has been using your location” and my son changed that option to “while using the app” so what’s the purpose to have this on his phone if he still disconnects the location permit and I have to start the process all over again. I add that he’s as “child” in my app so why can he make this changes. Just very frustrated with that.
Developer Response ,
Thanks for your feedback. We’d like to know the details of the problem you mentioned. Please send the details or screenshot to Safe&Found@sprint.com.
Only as good as your network coverage
This is an update to my previous review. Today is April 4th. The last time this app tracked my daughters location was March 28. As I stated this app is useless if your network is weak. I am going to delete this as it is basically useless and not worth the additional charge.
This app has so much potential. It should be a service provided free for sprint users. My monthly bill is already insane. Back to my review, I get notifications 30 minutes after the fact and this is due to the poor network coverage. I only get 2-3 bars on a good day in my neighborhood. You need to fix that ASAP. Imagine if my kid doesn’t make it home and I am not notified after 1 hour. If I can’t get my moneys worth than I will be moving on and singing like Taylor Swift we are never ever ever getting back together.
Developer Response ,
Hi, thank you for sharing your experience. Please make sure to turn your Wi-Fi on as this will greatly improve the location accuracy. If this does not work for you, please contact our support team at Safe&Found@sprint.com for help.
- Sprint Nextel Corporation
- 90.6 MB
Requires iOS 11.0 and watchOS 4.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- This app may use your location even when it isn't open, which can decrease battery life.
- © 2016 Sprint Corporation. All rights reserved.
With Family Sharing set up, up to six family members can use this app.