Sallie Mae® Banking

Name: Sallie Mae® Banking
Rating: 1.5 (142 reviews)
Author: Sallie Mae, Inc.

Finance

Free

142 Ratings
Age Rating

4+
Years
Category

Finance
Developer

Sallie Mae, Inc.
Language

EN
English
Size

26.8
MB

Managing savings accounts on the go is easier than ever with the secure Sallie Mae® Banking mobile app. It gives you the flexibility of mobile check deposits, lets you view account balances and easily track your finances on the go. The Sallie Mae Banking mobile app gives you immediate access to your savings accounts with these features: • Deposit checks from your mobile device. (1) • Get account balances and view transaction history. • Monitor your account with customized text or email notifications: Before using the Sallie Mae Banking mobile app, you need to enroll online and create your username/password at banking.salliemae.com. (2) (1) e-deposit is limited to a $20,000.00 maximum monthly limit and no more than 10 e-deposits in a month. (2) Message and data rates may apply. For additional information visit salliemae.com/mobilebanking for program details as well as terms and conditions. Deposit products are offered through Sallie Mae Bank, Member FDIC.

Ratings & Reviews

1.5

out of 5

142 Ratings

Absolutely worthless app
04/11/2023
jessi727
I’m astonished that a financial institution as large as Sallie Mae could put out such a horribly designed app. There’s literally zero functionality to this app, other than viewing your current balance and recent transfers. Want to access your statement? Forget about it. Need your 1099 for tax purposes? Nope. The app has essentially been the same for years with no meaningful updates. Every year I try to access my 1099 and get frustrated realizing the only way to view statements or tax documents is by using the desktop version. Text banking is a joke, and the mobile version of the website is just as lacking as the app. Even the smallest banks credit unions have figured this out. Sallie Mae clearly doesn’t give a crap about making the user experience simple or efficient. I’m moving my money elsewhere.
Absolutely worthless app
04/11/2023
jessi727

I’m astonished that a financial institution as large as Sallie Mae could put out such a horribly designed app. There’s literally zero functionality to this app, other than viewing your current balance and recent transfers. Want to access your statement? Forget about it. Need your 1099 for tax purposes? Nope. The app has essentially been the same for years with no meaningful updates. Every year I try to access my 1099 and get frustrated realizing the only way to view statements or tax documents is by using the desktop version. Text banking is a joke, and the mobile version of the website is just as lacking as the app. Even the smallest banks credit unions have figured this out. Sallie Mae clearly doesn’t give a crap about making the user experience simple or efficient. I’m moving my money elsewhere.
Worst Banking app I’ve ever used
10/07/2023
XRManny
I don’t think they really care about their banking app and they don’t think it’s not that important. I have plenty of bank accounts and this is the worst bank app I’ve ever used! You know they don’t care because despite of all the horrible reviews they have gotten, they didn’t do anything about it! You can check all the dates of negative reviews and you’ll see that up to now, nothing has changed. It freezes a lot of times and you need to wait the following day before it works again. It has lack of features compared to other banking app, i meant way bigger differences and I don’t feel safe putting a lot of money in this financial institution. I know they won’t read this and make an effort to fix or update their app but this is just to warn everybody. They don’t care!
Worst Banking app I’ve ever used
10/07/2023
XRManny

I don’t think they really care about their banking app and they don’t think it’s not that important. I have plenty of bank accounts and this is the worst bank app I’ve ever used! You know they don’t care because despite of all the horrible reviews they have gotten, they didn’t do anything about it! You can check all the dates of negative reviews and you’ll see that up to now, nothing has changed. It freezes a lot of times and you need to wait the following day before it works again. It has lack of features compared to other banking app, i meant way bigger differences and I don’t feel safe putting a lot of money in this financial institution. I know they won’t read this and make an effort to fix or update their app but this is just to warn everybody. They don’t care!
No improvement over 14 years… still terrible
06/16/2024
Nicole61920
I’ve been with SallieMae for at least 14 years. No complaints about the bank itself but their app is awful. From the time I started using their app until now, this banking app is THE WORST of all the banking apps I use (at least 8 others). As others have said, my local bank’s app is 100 years ahead of this one, and that’s the way it’s always been. Today has been an especially bad experience with the app constantly signing me out, so here I am to rant a little bit.
No improvement over 14 years… still terrible
06/16/2024
Nicole61920

I’ve been with SallieMae for at least 14 years. No complaints about the bank itself but their app is awful. From the time I started using their app until now, this banking app is THE WORST of all the banking apps I use (at least 8 others). As others have said, my local bank’s app is 100 years ahead of this one, and that’s the way it’s always been. Today has been an especially bad experience with the app constantly signing me out, so here I am to rant a little bit.
Y'all here for the APY? Try SecureBank (TIAA)
05/24/2024
igrustpim
Please hire some knowledgable people to write and maintain a better app than this. This one works – kind of, but is very slow, gitchy, and as far as I can tell not better than the website. Last update a year ago, telling. No developer responses to all the one- and two-star ratings and feedback. C'mon, do better.P.S. currently SecureBank has a high-interest 5.15% (variable) APY savings account, better than what Sallie Mae offers. And their app is fantastic (it's currently through TIAA but they're developing their own soon).
Y'all here for the APY? Try SecureBank (TIAA)
05/24/2024
igrustpim

Please hire some knowledgable people to write and maintain a better app than this. This one works – kind of, but is very slow, gitchy, and as far as I can tell not better than the website. Last update a year ago, telling. No developer responses to all the one- and two-star ratings and feedback. C'mon, do better.P.S. currently SecureBank has a high-interest 5.15% (variable) APY savings account, better than what Sallie Mae offers. And their app is fantastic (it's currently through TIAA but they're developing their own soon).

Meet Sallie. Sallie Mae savings products are now part of Sallie, our broader effort to support students and families throughout the higher education journey. The savings products and banking services you know and trust aren't changing. Your accounts remain with Sallie Mae Bank, with the same commitment to helping you reach your financial goals.

Version 26.1 Jul 28

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Accessibility

Information

Seller: Sallie Mae, Inc.
Size: 26.8 MB
Category: Finance
Compatibility: Requires iOS 15.0 or later.

iPhone
Requires iOS 15.0 or later.

iPad
Requires iPadOS 15.0 or later.

iPod touch
Requires iOS 15.0 or later.
Languages: English
Age Rating: 4+

4+

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Copyright: ©2024 Sallie Mae Bank. All rights reserved. Sallie Mae and the Sallie Mae logo are service marks of Sallie Mae Bank. Sallie Mae Bank is not sponsored by or an agency of the US. Member FDIC.