With a clean look and easy-to-use features, this app is the most convenient way to keep track of your loans and credit cards from your mobile devices, anytime, anywhere. It’s simple to check your balances, make payments, view previous transactions, and more. And now you can set up and manage automatic loan payments from your bank account, right from the app. You can also view your Sallie Mae credit card balance on the home screen. You can sign in securely with your existing username and password—or Touch ID® or Face ID®—for easy access.
Get anytime, anywhere access from your mobile device with these features:
• View an account summary for student loans and credit cards from the home screen
• Pay the Current Amount Due and make custom payments on student loans
• NEW—Set up and manage automatic payments from your bank account
• NEW—View the status of your loan applications
• Receive notification when your loan payment is due, past due, or posted
• Message our team to get help and answers
• Log in quickly with Touch ID or Face ID
• Pay your Total Amount Due with Siri®
• Track your credit health with a quarterly FICO® Score
• Apply for a new loan from the app with pre-filled information
• Get answers from support with in-app messages
• Provide feedback directly to Sallie Mae
• Supports dark mode in iOS 13
With the Sallie Mae app for Apple Watch, you can view and pay your Sallie Mae student loans’ Total Amount Due right from your watch. You can use the mobile app on your iPhone to change the payment date, amount, or bank account.
The Sallie Mae mobile app has won an AVA Digital Award, Horizon Interactive Award, and Internet Advertising Competition Award. The Apple Watch app has won the AVA Digital Award and the Shorty Award.
Note: To manage your Sallie Mae savings accounts, download the Sallie Mae Banking mobile app.
Borrowers and cosigners who have an available FICO® Score and a Sallie Mae loan with a current balance greater than $0, may receive their score quarterly after the first disbursement of their loan. The FICO® Score provided to you is the FICO Score 8 based on TransUnion data and is the same score that Sallie Mae uses, along with other information, to manage your account. FICO® Scores and associated educational content are provided solely for your own non-commercial personal review, use, and benefit. This benefit may change or end in the future. FICO® is a registered trademark of the Fair Isaac Corporation in the United States and other countries.
Sallie Mae and Fair Isaac are not credit repair organizations as defined under federal or state law, including the Credit Repair Organizations Act. Sallie Mae Bank and Fair Isaac do not provide “credit repair” services or advice or assistance regarding “rebuilding” or “improving” your credit record, credit history, or credit rating.
© 2022 Fair Isaac Corporation. All rights reserved.
SALLIE MAE RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS, SERVICES, AND BENEFITS AT ANY TIME WITHOUT NOTICE. CHECK SALLIEMAE.COM FOR THE MOST UP-TO-DATE PRODUCT INFORMATION.
©2022 Sallie Mae Bank. All rights reserved. Sallie Mae, the Sallie Mae logo, and other Sallie Mae names and logos are service marks or registered service marks of Sallie Mae Bank. SLM Corporation and its subsidiaries, including Sallie Mae Bank, are not sponsored by or agencies of the United States of America.
* Added additional account and auto debit information on the home screen
* Changes to support updated app guidelines
* Bug fixes and performance improvements
Ratings and Reviews
One of the most conveniently designed apps
The app developers and Sallie Mae’s web strategists have designed an app that is user friendly. With monthly statements available at your fingertips without having to navigate through different options. Easily accessible and self explanatory. Your FICO score is ready available for your view in the main option tab located at the bottom of the page at all times. It also includes any reasons why your score may be low. This is one of my favorite financial apps this far.
Confused what the app is even for
The business hours show I should have been able to connect with customer service this morning. I called multiple times just to be disconnected after the line ringing for over a minute each time. I tried calling the “late payment” # even though this is not my issue only to be met with an office closed message. The chat messaging option that “allows the user to respond in their own time” closed my case out within ten minutes of the agent contacting me without giving me any notification that my query was responded to. Shows no payment due even though... I definitely have a payment due. Guessing it only shows late payments due?
The only reason I’m giving 2 stars is the ease of navigation and overall user friendliness of the app.
Can’t get past the log in screen
I’ve been using this app for over 4 years now to keep track of my student loans, and up until yesterday it never gave me any problems. However, yesterday when I tried to log in using my FaceID, it keep just trying to log in and log in and log in. It was an endless cycle of asking for FaceID, so I thought maybe if I just enter in my password it would fix it. Nope! Then, I looked at the App Store to see if I had an update for the app. I did, so I updated the app hoping it would fix the log in problem. It didn’t. I even tried deleting the app and redownloading it, and that still didn’t help! I’m hoping this review will bring attention to this problem, since Sallie Mae doesn’t have an online tech support to contact for app-related issues 🙄
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Sallie Mae, Inc.
- 84.8 MB
- Requires iOS 12.0 or later.
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Age Rating
- ©2022 Sallie Mae Bank. All rights reserved. Sallie Mae and the Sallie Mae logo are service marks of Sallie Mae Bank. Sallie Mae Bank is not sponsored by or agencies of the US. Member FDIC.
Get things done within this app using just your voice.