MOHELA is dedicated to providing world-class customer service for the students whose loans we manage. As your knowledgeable and approachable go-to resource for account information and repayment options, we provide the tools to help you successfully repay your student loan. MOHELA is here to assist!
Headquartered in St. Louis, Missouri, with additional offices in Columbia, Missouri and Washington, DC, our primary focus is student loan servicing. This app provides MOHELA’s Direct Loan and FFELP borrowers quick and secure account access, payment scheduling/history, form upload capability, tax information and messaging capabilities.
- Ability to view sent messages
- No longer refresh ever time messaging list is shown
- Mark message as unread button now works
- Crash on pending payments list screen
Ratings and ReviewsSee All
You’d think with all the money they make off of students they would at least invest some of it to make their app worth having. Half the time I want to check and use the app I get nothing but a spinning wheel. The app will never remember your sign in information even when you click “remember me”. Sometimes if you are lucky, you’ll be able to sign in, but that’s usually eat with another spinning wheel that keeps you from navigating anywhere away from the home page. This app is useful about 25% of the time when it actually works. Used to have Touch ID until they updated that, and did not even implement Face ID.. just got rid of Touch ID. Disappointing.
No more “Log Out” button in App
The newest version of the App does not have a “Log Out” button. Weird. Who’s the genius who missed this?
Worst App ever
Literally utter garbage trash. Want the app to “remember” you? FUGGETBOUTIT!!!! It somehow amazingly never remembers the password and when you try to sign in a couple times it’ll lock you out. Useless Garbo trash app.
With Family Sharing set up, up to six family members can use this app.