Screenshots

Description

Get It Done San Diego is the official app for reporting non-emergency problems to the City of San Diego. App users can report problems like potholes or graffiti and connect directly to the City’s work tracking system.


Walking down the street and see a problem? Take a photo and upload it from home or while still nearby. Get It Done will automatically update the problem report with information about where the photo was taken.


Please download the app and participate in making your San Diego neighborhood a better place!

What’s New

Version 6.3.4

Maintenance Update.
Bug fixes and performance improvements.

Ratings and Reviews

3.3 out of 5
100 Ratings

100 Ratings

DieHardBiker ,

Auto location feature is often inaccurate

I use the SD Get It Done app occasionally, and appreciate that you offer it to us, but one very frustrating issue it has, is that it always seems to automatically change the address/location of the issue being reported, and almost without fail, that automatically “corrected” location is wrong. It could be just a dozen feet, 100 feet off. I don’t know if anyone else has mentioned this problem, but it is very irritating especially when the exact location is important to the issue being reported.
I would ask that this function be fixed, or just removed from the app. A simple request for an address or other description of where an issue is would work.
Or just an option to turn on, or off, the automatic location feature, maybe?
Thanks in advance for considering my suggestion.

Developer Response ,

Thanks for this feedback. If you can email us more details at GIDfeedback@sandiego.gov we'd be happy to investigate further with our development team.

We've released update 6.3.2 to the app today - please let us know if this improves this issue. Thanks.

wowisthisnametaken ,

Incorrect location added automatically

Not only does the app now just sit there with a search feature to select city and never goes anywhere rendering the app useless. But when it did work, it automatically changed to address to a random address nowhere near the encampment issue. So not only did it waste my time to report it, nothing will get done about it either. And since the app is now seemingly useless, there has to be some other way. Please, Developers, fix this stuff. It can’t be that hard.

Developer Response ,

Hi there - Thanks for taking the time to provide this feedback. If you can email us additional details we can look into what is happening. Please email GIDfeedback@sandiego.gov, or within the app, tap the 'hamburger' menu, Settings, then About, and Support & Feedback. Thanks.

Doneko ,

Easiest way to report issues in San Diego

I heard of this app when I called in to report a traffic light problem. I now submitted a street sweeping and a bike path flod ticket. Let's see if they will get addressed. The app demonstrates that the city wants to make it easier to report issues, and it's doing just that. Please don't rate the app low if you don't get an issue resolved. The app is pretty basic, does exactly what it's supposed to do. Thank you for it, keep up the good work!

App Privacy

The developer, City of San Diego, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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