Sandals & Beaches Resorts +4

Celebrating birthdays, one a milestone. Amazing experience from the time we stepped onto the property. Top notch service! We choose to go all out w/sky pool room and butler service. Kieran, Junior and Akeisha went above and beyond to make our special celebration one to remember! Not to mention the impeccable service, attention to detail and friendly personalities, they were all wonderful.

We focused our week on diving, completed 7 dives, one night dive. Everyone we encounter in the dive shop were professional, friendly and so helpful! Big shout out to Travis, Jermaine and Adrian. Travis certified one of us for open dive, great experience! Patient, knowledgeable and made it fun! Jermaine certified one of us for Advanced, again, great experience!! Adrian took us on night dive, impeccable professional but most of all, made it enjoyable and memorable. The entire captain and crew were all about safely, service and fun! I highly recommend this dive shop and team for anyone thinking of getting certified or considering which resort to go to for diving. Lots of dive locations to choose from! Reefs awesome, wrecks as well! We didn’t do the sculpture dive but heard great things.

This was my first Sandals and Grenada set the bar high.

Absolutely outstanding; in every sense of the word. Exceptionally welcoming staff. They all show that they love their jobs and treated us so warm. They were enthusiastic and intentional about making sure we had a good time. We loved Ronaldo(the electric guitar player) . He was so nice and kind to us when we talked to him because we were intrigued by the show he put on. The entertainment was spot on! It couldn’t have been any better! Beaches literally blew our minds! It was a lot more than we expected! Really, it far exceeded our expectations! Nelson who took us sailboating was so sweet. He loves his job and it showed in how he treated us! Kudos to all of the beaches team for a job well done! The variety of fine dining options were so many. We had room service 2 times a day. We will definitely be back soon!

Sandals Negril is a nice facility, and has generally pleasant staff. However, the resort was poorly managed during our stay.
We had 4 different “butlers” during a week stay, none of whom seemed to communicate with each other. Orders for food slightly out of the ordinary ( eggs Benedict on hash browns instead of muffin for example) were met with bewilderment and, occasionally, surliness- as if we were there to be served only in the manner the individual was prepared to do. There was significant construction being done on the beach by heavy equipment, yet no advance notice was given. The music being played in various adjacent portions of the resort were competing with each other, resulting in general cacophony- no place was quiet. There was no mint for mojitos, our phone didn’t work, room service was slow - several hours at times! Orders were wrong frequently. The list could go on.
I have never written a bad review before, but the mismanagement of the resort during our stay was so egregious it warranted taking the time to warn others to prepare for a less than ideal stay...
We received better service at the airport club lounge!