Self-Help CU Mobile Banking 4+

Self-Help Credit Union

Designed for iPad

    • 3.3 • 19 Ratings
    • Free

Screenshots

Description

Self-Help CU Mobile Banking App is for members of Self-Help Credit Union.
Available to all members, this app is safe, secure and convenient. Check balances, view transaction history, transfer funds, pay loans, make deposits and locate branches and ATMs anytime, anywhere.

Features:

- Real-time transaction history for loans, checking and savings integrated in one location
- Transfers: account to account, scheduled, pending ACH and check withdrawal transfers available
- Online Services: E-Statements, bill pay, check order, member alerts, loan application and tax information
- Mobile Check Deposit: simply take photos of checks to deposit them
- Locations and ATMs: find branch locations, hours, contact info and identify ATMs
- Get a credit card cash advance or make credit card payments
- Quick Balance without logging in
- TouchID authentication login available


Safe and Secure
- Self-Help CU uses SSL (Secure Socket Layer) encryption to protect data communication across all mobile service provider platforms
- Change online ID or Passcode

FEDERALLY INSURED BY NCUA

Please check with your wireless provider for web and data access charges.

Questions & Answers
- If you have any issues with our app, call us at 1-800-966-7353
- To become a member of Self-Help Credit Union, go to www.self-help.org/join

What’s New

Version 24.1.0

• Improvements to the Accounts and Suffix Detail Screens for Loans
• Improvements to Devices Display on Profile Screen
• New External Account Description Format
• Improved Transfer Confirmation Screen
Bug Fixes to –
• Client-Side Validation for M2M Transfers
• Improvements to the Accounts Screen for Small Screen Devices
• Resolved Performance Issues with Message Center

Ratings and Reviews

3.3 out of 5
19 Ratings

19 Ratings

Jiminie Cricket ,

A few comments and concerns

This app does what it says it will do, but it would be so much more convenient if it had thumb (or facial) authentication so that I would not have to look up my password every time. I don’t understand why they miss him opportunity to add this feature when they are upgrading the app. Every other bank I deal with has it.

Also, I originally downloaded the self-help federal credit union app. When I complained that it did not work, Self-Help told me to be sure that I had not downloaded the federal app. That solved the problem, but it is very confusing because they share a logo, and the federal logo is the same color as the previous app I used! So just be careful to be sure you were downloading the correct one. Truthfully, I have no idea what the difference is, but they are not interchangeable.

Having said all of that, I am glad to be doing business with a socially responsible financial institution.

Developer Response ,

Hi - thanks for your feedback. Our app DOES offer fingerprint and facial authentication -- you can turn that on from the "settings" option in the menu. Please contact us at 800-966-7353 if you have any questions about that.

Sorry about the duplicate applications -- our state and federal credit unions have to stay separate for regulatory reasons so we can't co-mingle our customer data.

Thanks again for the feedback - and we're glad to have you as a member!

Dzhared761 ,

New version is worse

So they update the app but after logging in, the app doesn’t tell you basic information the previous version did. Information like due dates for credit card payments.

I really cannot wait until the card with this bank is paid and I can stop using it. Technology is supposed to make things easier but this bank does exactly the opposite. I can’t even make payments online due to glitches in their system, and when I called about it, I would be directed to the local branch who has zero control over the app or online services. Even though I called anyway, the branch stated there was nothing they could do.
So now I’ve had to resort to mailing paper checks to these “geniuses”.

Avoid them and find a bank not in this “Safe” family of banks.

kevrol ,

Great app

Great update to the app. App works well and allows me to do all I would expect from it.

App Privacy

The developer, Self-Help Credit Union, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

You Might Also Like

Self-Help Federal Credit Union
Finance
Telco Mobile
Finance
Latino Community Credit Union
Finance
HAPO Community Credit Union
Finance
Skyla Mobile
Finance
First Bank Digital Banking
Finance