SentriLock just made REALTORS® job a lot easier. The new SentriKey™ Real Estate app features a new look, clearer prompts, and an action-based layout so you can perform key tasks in just seconds.

- Open and manage SentriLock lockboxes directly from the SentriKey™ Real Estate app
- Release the shackle
- Take ownership of lockboxes
- Assign or Unassign lockbox ownership
- Open Bluetooth® lockboxes with SentriKey™ app via Bluetooth® even when Internet service is unavailable

Additional functions include:
- Instant access and showing notifications when Internet service is available
- Uses your current location for easy selection of lockboxes assigned to a listing
- Get one day codes, where applicable
- View access logs
- Assign to or Remove a lockbox from a listing
- Property Data Integration feature allows you to access all the detailed listing information you need

What’s New

Version 4.0.7

* Minor bug fixes and enhancements

Ratings and Reviews

2.7 out of 5
60 Ratings

60 Ratings

Dooderama ,

Each update makes it less usable

With the constant updates lately, every time I show up to a home, the app hangs, or says I’m not owner, or can’t find location, etc., and I have to check if there’s an update. If I am in an area with no service, I then have to call in.

The app used to be quick and responsive- the new app that automatically searches for a nearby box and locks you out of any other settings or features until it’s done searching is slow, and unwieldy. Devs need to actually try to use it, or talk to busy agents in the field for feedback, because they are continually making it less usable.

Developer Response ,

Hi Dooderama! Thanks for your feedback! We are constantly looking to improve our products and would love for you to join our Customer Advisory group. If you are interested, please send us an email at

Morris Team ,

Can’t use when cell service is bad

I didn’t have any problem with SentriSmart getting Into a box when cell service was bad and I know it’s supposed to be bluetooth enabled so it’s not supposed to need cell service, but I can’t get SentiKey to work with bad cell service and I’ve tried several times. I wind up having to use my key card which has to be renewed every single day. Wish we had the option of going back to SentriSmart.

Developer Response ,

Hi Morris Team! Thank you for your review! Please send additional information about your issue to so that we can troubleshoot further.

Stiles Smiles ,

App works... lockboxes, not so much!

If you buy something that doesn’t work... you return it for a working item. Unfortunately SentriSmart thinks that it is okay for you to troubleshoot their faulty product for hours on end. If you are a busy real Estate Agent you simply do not have time to fix others bad engineering. It took me over an hour to trade in my lockbox for a working lockbox because SentriSmart made me go through troubleshooting before I could get a working product. Extremely disappointing after having to run around to make sure keys for clients house were secured because their extremely expensive lockbox is faulty. Poor customer service. If it doesn’t work, take it back!


SentriLock LLC
33.8 MB

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.


English, French, German, Spanish

Age Rating
Rated 4+
© 2019 SentriLock, LLC


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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