ServiceTitan Field 4+

This is 10x better than the last app, but is missing some functionality like selling memberships in the field. Great to see where they are going with this!

This week our team was forced to start using the app… they did the training videos and had downloaded the App this month (Jan 2025). I am the owner of a plumbing outfit in CA… nothing but issues all day that I had NO way of correcting or instructing what steps to take to correct the hiccups! I had to email ST a list of all 9 issues we were running into. They did reply quick and Rachel was AWESOME! download-er’s beware if there are continued issues you have to delete and redownload the “newest” version, which ST never communicated but I sure got an email box full of messages to make sure we converted over - NOTHING ever said anything about the version :/ I love Service Titan but all these platform changes are getting overwhelming! Add features but STOPPPPPPPPP OVERHAULING the whole look & feel! Us service folks are trying to deal with day to day business stuff we don’t want to re-learn how to work our software we pay GOOD money for.

Service titan mobile is the most beautiful and perfect technician field app out there. They’re forcing us to switch to this garbage! If you’re thinking about getting service titan, use this review as a warning! It is spiraling downhill. This app is the ugliest current day app out there. It looks like you’re using windows 98. They literally took their technology back in time 30 years. On top of how ugly it is, it has been malfunctioning and glitching for everyone attempting to use it. This is just so ridiculous. They need to just scrap this project and stick with service titan mobile. They literally perfected this over the years and now they’re ruining it. I hope my company switches to someone else once we’re forced to use this app. If not I’ll probably move to a company who doesn’t use service titan if we’re forced to use this.