Screenshots

Description

Tired of digging around for Quarters? ShinePay allows you to pay for laundry with an app. Forget quarters forever and get ShinePay today!

What’s New

Version 4.48

Updates libraries that were causing issues on iOS 12.4

Ratings and Reviews

4.7 out of 5
1.2K Ratings

1.2K Ratings

strongmomdotcom ,

So easy to use!

Doing laundry is exactly the highlight of my day so anything that makes the process easier is my new best friend. The app doesn’t take much room on my phone and connecting your payment method is simple. You can load as little as $5 at a time. As long as you can see the number that identifies your washing machine or dryer, you’re good to go. If you scan the machine’s barcode with your phone/camera, you don’t even need to get a square shot of it. Sometimes, though, the little barcode/scanner square gets rubbed off of the machine. In that case you can just type in the number of the machine manually and press start, both on your phone and on the machine itself. Off topic, but I use Siri or Alexa to set a timer so I’m able to get my clothes right when the cycle ends. It would be great if the app could tell you when there were machines open but I guess that would be a whole different story. Thanks for reading this review and kudos to the developers of this app!

Developer Response ,

Thank you for your kind words! Hearing that the app helps you with a seamless payment experience is what keeps us going. :)

Lexi St. ,

Help in the moment!

I went down to my laundry room in my unit to do a load before work. I washed without an issue, the app is very convenient and user friendly. When I switched over to dry, the dryer didn’t accept the funds from the app, and I tried using processing several times. I logged out and logged back in, that solved the glitch and I was able to start the dryer. I emailed their customer service address with the issue I had with the dryer, the responded immediately! They asked for a bit more information and gave me a refund for the funds that didn’t work! Great app and amazing customer service.

Developer Response ,

We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at feedback@shinepay.co!
Have a wonderful day!

@realRobCortez ,

Great concept - A few irritating things

The concept is there which is great. Makes things very convenient. There is a charge of roughly .35 cents to reload money ever time but I can get over it since gas stations do the same when you pay with debit/credit cards. My biggest annoyance is that at times my machines ask for $2.25 for a wash, and the app only transfers $2, making me have to do the payment a second time to cover the extra 25 cents remaining. The issue is I now paid $4 instead of $2.25 because the app doesn’t recognize that the machine is asking for a amount other than the $2. It’s annoying and a rip off, because I send a request for a refund and I’m not sure I’ve gotten it ever before. So, for an app that’s supposed to make you not need quarters, if I don’t have quarters at hand I’m just going to over pay for services. Also, when these machines were installed, the prices to wash and dry increased over 30%. Also not cool. Like I said great concept, but it fails to deliver. I want my refund ppl.

Developer Response ,

We appreciate the feedback. We will soon have the option for the users to add a bank account that will eliminate the deposit fees for credit/ debit card transactions and the app does not also have activation fees. As for price options when scanning the machine, the owner/management does the set-up - feel free to reach out to the management to raise your concern about the pricing. If you need more help regarding ths, kindly reach out to us at feedback@shinepay.co and we are happy to assist you. Thank you!

Information

Seller
THE HARVEST COLLECTIVE LLC
Size
28.3 MB
Category
Finance
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Spanish

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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