Screenshots

Description

Shipt brings the store to your door with same-day delivery on grocery products, household essentials, beauty supplies, and more.

Shop from neighborhood retailers and a professional shopper will handpick and deliver your order, exactly how you want it. And with delivery in as soon as an hour, Shipt saves you time – whether you’re planning a special lunch or dinner, or just need a fresh snack.

Browse millions of fresh grocery products, household essentials, alcohol items,* and more from stores you trust like CVS, Harris Teeter, H-E-B, Meijer, Petco, Target, and more.

Schedule same-day delivery, pay, and tip – all in the app.

Leave special grocery instructions so your shopper gets exactly what you need, like a perfectly ripe avocado.

Get access to member-exclusive savings and shop with rewards programs, including mPerks and Costco memberships to save even more.

Save time and place orders easily with go-to grocery lists and favorite items – members save an average of 8 hours a month using Shipt.

Enjoy free same-day delivery on orders over $35.

Have a question? Our 24/7 hour support team is ready to help.

The Shipt app makes shopping easy – it’s compatible with Apple Pay so you can pay with one touch, and can be used with any Apple device, like your iPhone or iPad.

Get same-day delivery on grocery items and more – download the app to try today!

*Alcohol availability varies by location. You must be 21+ with a valid ID to order or receive alcohol.

What’s New

Version 2.69.0

This update includes experience enhancements and minor bug fixes based on your feedback.

"tuna of the land"

Ratings and Reviews

4.9 out of 5
4K Ratings

4K Ratings

carmiste ,

Seriously fine customer service!

I’ve been using Shipt for over 2 years. Their shoppers are communicative and
friendly and willing to go above and beyond to help you with anything—substitutes, an item you forgot to put on the list, or something that you think of at the last minute. I’m high-risk for COVID-19, and my shoppers are very thoughtful about placing my groceries on the porch. And their behind the scenes customer service people are quick to fix a mistake or overcharge. Their app makes it very easy to notify them and they respond quickly with polite and apologetic emails. I began using them when my husband was undergoing cancer treatments, and then the pandemic began and I already felt safe using them. I don’t think I’ll ever do grocery shopping again, regardless of what happens with the virus and vaccines. <3

Developer Response ,

We really appreciate your review, and love shopping for you! Please don't hesitate to reach out to our support team if we can ever be of assistance!

Hellobadiah ,

Lots of failures on their end

I signed up for Shipt after moving to LA to help me get set up in my new apartment. I tried to be nice to the contract employee that would deliver my item and gave the option of anytime before 4pm. At 7:30 pm I reached out to support which. Apparently my order had been deferred by the first driver and was awaiting a new driver. Thing is no one told me, oh support claimed I had been sent a text, my phone shares a different story. Eventually a very nice woman was able to drop off my items at 11 pm, she was great. If my story had just been that I would say yeah shipt didn’t work for me but whatever, I will cancel during my trial period and call it a day. Later I get an email saying my trial is over , surprised, I again go to the shipt site and target and think I have cancelled. Today I get a notice saying my credit card was charged $100 , which considering I thought I had canceled and that the shipt website didn’t show me enrolled I was pretty surprised that I had been charged.

From the bottom of my heart , I really disliked my experience with Shipt and would not recommend them to anyone if other options exist

Developer Response ,

Hi there! We are so sorry to hear about this experience, can you please reach out to us via support@shipt.com or call 205.502.2500? We would love the opportunity to help out!

Melis_sevgili ,

Beware!! Locked account with no notice

I loved Shipt, used it at least once a week for months until one day it stopped working. I tried calling numerous times over the course of weeks and couldn’t get through. The call center wait times were always over 30 minutes. Finally months after not being able to use the app I got through and they indicated that they had locked my account intentionally because they suspected fraudulent activity! The order they marked as suspicious was one that I was trying to place!! They didn’t call, text, email or anything they simply locked out my account on their end so I received no notice and had no idea what was going on. By locked out I mean I could still shop, chose my delivery time, and click the payment button, the payment wouldn’t go through. I contacted my credit card company because I assumed the problem was on their end and they indicated it wasn’t. I tried numerous cards, wasting my time because Shipt has terrible business practices. Don’t waste your time with this app. I’m making the switch to Instacart.

Information

Seller
Shipt LLC
Size
77.6 MB
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
4+
Copyright
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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