A BETTER BUYING EXPERIENCE
Customers who chat with a brand are nearly three times more likely to complete a purchase and half as likely to return their order.
Use Ping to:
• Manage all your customer conversations from Facebook Messenger, Apple Business Chat (and more coming soon) within a single app
• Share your Shopify products, discounts, and draft orders directly inside conversations with just a few taps
• Support your customers effortlessly and turn conversations into sales
Expand your reach with help from your virtual assistant, Kit, built-in to Ping.
Make proactive recommendations on how to manage and market your store
Help you create and edit ads, posts, and emails with rich inline previews
Execute tasks through conversation, saving you time and effort
Use Kit to help you with:
• Social media posts
• Facebook & Instagram ads
• Retargeting campaigns
• Email marketing
• Inventory sourcing
• Editing product photos
• Search engine optimization
• And more
Shopify Ping is designed exclusively for use with your Shopify store.
FEEDBACK & SUPPORT
Call us at 1-888-746-7439 for 24/7 support or visit the Shopify Help Center.
APPLE BUSINESS CHAT
We've partnered with Apple to let customers contact you with the Messages app on their iPhone, iPad, or Mac. Now you can let customers chat with you as they shop, improving your chances of making a sale. With Apple Pay, they can even complete purchases without leaving the conversation. Apple Business Chat makes interacting with your business as easy as texting friends and family.
We love hearing your feedback! Please let us know what you think of Shopify Ping by leaving a review.
Ratings and Reviews
Love the quick notifications for messages from my shoppers! Able to have a super quick response which promotes better sales!
Is Easy to use. Keep you in touch with customer. Amazing e-mail newsletter. Do all the job for you. Just answer Yes or Not and Profesional Post are immediately made. I ❤️ this app. Is Free. Fast positive result in your next campaign. Try Now!
More connectivity with other apps
Many business use what’s app to get in contact with many customers and buissness I recommend add features to connect Kit with what’s app.
With Family Sharing set up, up to six family members can use this app.