Shopify Point of Sale (POS‪)‬ 4+

Unify in-person & online sales

Shopify Inc.

    • 4.5 • 7.4K Ratings
    • Free

Screenshots

Description

Shopify POS unifies your online and retail stores to strengthen sales conversions everywhere you sell, streamline store management, and help you build stronger relationships with your customers. It has all the essential features you need to make sales, track performance, and manage customers, orders, and inventory. With local pickup and delivery — and the ability to sell from other locations — you can reach more customers and give them seamless shopping experiences.

Learn why retailers using Shopify grow revenue by 30% year over year by unifying online and in-store sales.

CHECKOUT’S BEST FRIEND

• Take your smartphone or tablet to your customer—and sell anywhere in-store.
• Securely accept all major credit cards, Apple Pay, Google Pay, Shop Pay, and cash.
• Process all credit cards at the same low rate with no hidden fees with Shopify Payments.
• Automatically apply the correct sales tax at checkout based on your store’s location.
• Collect customer contacts with SMS and email receipts.
• Customize printed receipts with your website URL, store hours, promotions, or store policies.
• Save carts and retrieve them later to continue serving other customers quickly.
• Create discounts and promo codes that span your ecommerce and retail business.
• Scan product barcode labels with the camera on your phone or tablet.
• Identify store staff that helped with a sale to keep track of performance.
• Integrate barcode scanners, cash drawers, receipt printers, and more.

MAKE THE SALE EVERY TIME—FROM ONLINE TO CHECKOUT LINE

• Email carts to customers to remind them of their in-store favorites so they can buy online.
• Track all pickup orders from your online store and notify customers when they’re ready.
• Sell inventory available at other locations and automatically calculate the right shipping rates at checkout.

TURN ONE-TIME CUSTOMERS INTO LIFETIME FANS

• Easily exchange and return items purchased online or at other locations.
• Create fully-synced customer profiles so staff can give every customer a personal shopping experience with quick access to notes, lifetime spend, and order history.
• Add loyalty apps to your POS to reward customers for shopping with you, both in-store and online.
• Create personalized marketing campaigns via email and social media in your Shopify admin.

STREAMLINE OPERATIONS

• Manage one product catalogue and sync inventory so it’s available for online and in-person selling.
• Create staff login PINs to secure access and track activity.
• Use customizable role-based permissions to give staff the right level of access.
• Make informed decisions with insights on your store’s daily sales performance.
• Track payments to hold staff accountable for transactions by payment types and cash handled.
• Adapt to growing trends in your business with unified analytics that blend in-store and online sales in your Shopify admin
• Generate purchase orders and transfer stock based on inventory forecasts and performance.

"It’s impossible to think of retail as separate. You have to be able to bring the physical into the digital, and the digital into the physical...this idea of unified retail is the future.”
Juliana Di Simone, Tokyobike

Questions?
We'd love to learn more about your business and how we can help.
https://help.shopify.com/

What’s New

Version 9.14.0

- General improvements and bug fixes

Ratings and Reviews

4.5 out of 5
7.4K Ratings

7.4K Ratings

sbjjill ,

Poor connection, high cost.

It’s a great app, my biggest problem is the card readers regularly do not connect. Which is very poor customer service for us because we have to manually enter our customers debit cards, which takes time. This slows down our efficiency. The app also takes a fee for manually entering card information. The return policy for defective card readers is no returns. Overall, the cost for the deficiency in this app is very high.

Developer Response ,

Hi there! The card reader disconnection issue that you mentioned is definitely not expected behaviour. Please reach out to our Support Team via shopify.com/contact so that we can assist you with advanced troubleshooting steps, and look into issuing a replacement reader if need be (as our card readers are eligible for warranty replacement).

Colvy ,

Old users credentials are permanently stored

We are having a user caching issue. The first user to ever log into this app seems to be stuck. We went as far as formatting the entire iPad and again on a fresh new install (no log in credentials were) asked. After installing the app it went strait to the pin screen where only the pin for the first user works. It’s like something with the iCloud user name possibly is stuck caching those credentials. Logging out and in with another user only works for a minute or two where they are auto logged out (it requires your pin only) and again. Only the initial first user who logged in pin will work. Even though they were logged out. Or in our case on a clean fresh install haven never logged in and have absolutely no passwords or credentials saved anywhere. So I’m totally confused how you can even log in without needing credentials is pretty scary and needs to be patched immediately!

I’ve submitted a ticked for this issue with support as well but it doesn’t look like anything is progressing with that.

Developer Response ,

Hello Colvy, thank you for taking the time to leave your feedback. We hope you were able to get this sorted out in the ticket with support. However, if the POS is no longer giving you the log in page, even after you logged out we recommend checking for any updates on the app and/or reset it: Go to iPad Settings> Scroll down until you find Shopify POS. Tap in >You'll see "Reset Account" >Tap in >There'll be a toggle that you can tap to reset all the app data + current logged in user >Tap the toggle >[Force close the POS app](https://support.apple.com/en-ca/HT201330)  + reopen. We always recommend reaching out to our Retail support, so this way they can investigate into this for you.

LizaolaV ,

Terrible Card Reader /Policy

We are on #5, that’s right, FIFTH card reader. Shopify itself is a great tool, but their card readers are awful. Doesn’t matter which model (we’ve bought multiple) they are constantly disconnecting or worse giving the “red light of doom” error. We’ve checked our wifi, updated our systems, and are ULTRA careful about not moving our reader just in case. Haven’t had reader issues with other companies thus far. Be prepared to drop $$$$ for card readers, and if they simply stop working- don’t expect Shopify to help or offer a reimbursement. As a previous user stated, we have to constantly manual enter credit cards. We lose out on sales, especially if folks don’t carry their physical cards on them and expect to pay via tap. Everything else seems to work great.

Developer Response ,

Hello LizaolaV, thank you for your feedback. We take all customer feedback seriously and are committed to providing our customers with the best possible experience. Please know that we are constantly working to improve our card readers and provide our customers with the best possible experience. You mentioned "red light of doom", this seems to be a tamper state and can happen in order to protect the reader from fraudulent activity. Some accidents or actions can cause the reader to believe someone is trying to "tamper" with the system, for instance by installing a "skimmer" to the device to steal your customer's credit card information. Over-thick cards can also cause the tamper state.

App Privacy

The developer, Shopify Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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