Improvements • Faster Calendar: Month view loads dramatically faster, with a clear loading state when you switch months. • Vehicle Check-In Flow: After checking in a vehicle, you’re taken straight to the order so you can keep moving. • Customer ↔ Vehicle Linking: Selecting a vehicle correctly links it to the order and associated customer, reducing taps and mistakes. • Under-the-Hood Upgrades: Core framework updates for better stability and compatibility on newer devices. Bug Fixes & Stability • Video attachments upload and play reliably. • Thumbnails no longer cause crashes. • Your mileage entry is preserved even if you immediately tap edit. • Crash Fixes: Addressed several iOS crash scenarios for a smoother, more reliable app experience.

New Features: - NEW! Automatic Vehicle & Owner Filtering: adding a vehicle that has an associated owner will now auto-filter the list of customer options to show the list of owners at the top. This also works vice versa auto-filtering associated vehicles based on an order’s selected customer. If the vehicle only has one owner, that owner will be automatically added as the customer on the order. - NEW! Navigating Diagrams and Procedures now supports swipe gesture Vehicle Creation Improvements: - NEW! Tapping the new "+" button on the vehicle creation flow allows quick access to manually creating a vehicle. - NEW! Valid Year, Make, Model, and Sub Model field selections will now filter the list of appropriate options for engine size, transmission, and drivetrain fields. - Vehicle Page data issues fixed: Transmission field now populates more detailed options & saves entered data, Engine Size field shows all valid engine options, & Drivetrain field now saves entered data. Bug Fixes: - Inspection fixes: Titles are visible on Tablets and issue making inspections disappear has been fixed. - Calendar shows all appointments in a month - Customer support improvements: unread message icon now visible from dashboard and on all support main menus.

- New! The updated Support Center provides Chat, Email, and Phone access to the Shopmonkey Support Team.

New Features & Improvements: - File types other than images and videos can be opened and downloaded from the mobile apps (example: PDF, TXT, XLXS, CSV, etc.) - License Plate Scanner now specifically searches USA or CAN based on shop's address to provide more accurate results. - Smooth and stable navigation throughout the app - Accessibility improvement: the entire Time Clock box is now tappable Bug Fixes: - Stability improvement to uploads feature: preventing lost files by disabling the green checkmark until files are ready - Vehicle Pages now have Tire Pressure field and show PSI values - When scanning in a vehicle that has multiple owners, the name will be displayed for each instead of "undefined undefined" - The scanner button is centered again on tablets - Fixed an issue preventing some Diagrams and Procedure results from opening. - Selected calendar day will show as highlighted - License Plate's state list is no longer cut off - After scrolling, tapping the user icon now navigates to the settings menu

Bug fixes and stability improvements including: - Stability improvement across all of our scanning features: License Plate, VIN options, and TIN (no longer crashes) - Stability improvement for upload feature (inspections and internal notes) - Time Clocks note field now supports automatic saving and line breaks

Bug fixes: - The app no longer crashes when scanning a tire TIN or VIN plate. - If added to the appointment, a customer's name is now always visible on the detailed appointment card. - Several issues with internal notes formatting have been fixed. - Time Log location no longer shows entries 22 miles away from actual location. - Time Log entries from the present day no longer show under "Yesterday." - The app no longer crashes when opening some appointments. - The "no connection" full page message should not show as frequently. - Assigning labor line items no longer shows deleted users as options.

Bug fixes: - If added to the appointment, a customer's name is now always visible on the detailed appointment card. - Several issues with internal notes formatting have been fixed. - Time Log location no longer shows entries 22 miles away from actual location. - Time Log entries from the present day no longer show under "Yesterday." - The app no longer crashes when opening some appointments. - The "no connection" full page message should not show as frequently. - Assigning labor line items no longer shows deleted users as options.

New Features and Improvements: - It is now more reliable and up to 2x faster to upload photo and video attachments from Inspections and Internal Notes. - Recurring appointment cadence information will now be visible from within the appointment's detail view. - Canadian addresses are now supported: Province and Postal Code fields have been added to the customer form and the Postal Code field supports alphanumeric entries (ex: 123-ABC) Bug Fixes: - iPad users will now be able to upload screen recordings as attachments.

New Features: - Shopmonkey for Techs now offers Mexican Spanish and Canadian French language settings. To access, users can update their Preferred Language by logging into Shopmonkey from a web browser. If user already has a Preferred Language selected, that is the language that will be displayed after downloading this latest release. - Shopmonkey Order Service History is now available on the Vehicle Page allowing users with appropriate permissions to quickly access all previously invoiced labor associated with a linked vehicle. Each Service History entry includes the order number, order name, labor name, date of invoice, any available mileage in/out data, and an arrow that upon tap will take the user to the labor item on the applicable invoice. Improvements: - The State/Province field on a Customer is now an open text field allowing users to add any State or Province they need. - Camera icons (view reverse, checkmark, gallery thumbnail, flashlight, and pictures already taken) now rotate to reflect which direction your device is oriented (landscape vs portrait). - When creating a new vehicle, the default mileage will now be set according to the shop's address. Mileage type can still be changed before saving the vehicle. Bug Fixes: - Inspection attachments (photo and video) now upload even if there is no note added. - Fluids & Specs now populate as expected as long as a valid vehicle has been linked - Manually updating a TIN no longer shows an intrusive error - Orders now reflect changes to vehicle data. If user has added a new vehicle, the order will immediately update to show the new vehicle without requiring a refresh. - Customer Page was previously saving changes even if user had chosen to "cancel" their changes. Changes will now be removed, as expected, if user taps "cancel" when navigating away from editing the Customer Page - On the Customer Page, users can now choose from a full list of all countries instead of just US, Canada, or Mexico

Improvements & bug fixes including: - Increased app stability - Improved search capabilities: better and more accurate results, better handling around changing search term, ability to return to previous page, now showing results for search terms including a space - Improved error handling - Fixed a bug that prevented Diagrams & Procedures from being accessible from orders - @ mentions improvements: the list of shop users can now be scrolled - Fixed a crash when accessing our support team

Note: Update your device to OS 16.1 or higher to avoid service disruptions Improvements & bug fixes including: - Bug forcing users to log out is fixed - Camera and video flash, focus, and image quality is improved - When adding a vehicle profile image there is now a border in the camera view to show exactly what will be captured as the image

Improvements & bug fixes including: - New login method: Face ID (for devices that support and have Face ID set up) - When adding a new vehicle, Search now includes Motor results in addition to your shop’s existing customer vehicles - The Customer Comments field has been added to the “Comments & Recommendations” area (users can also add and edit notes in the Comments field now)

Bug Fixes including: - Shop Switcher is working again for HQ users

Improvements: - @ Mentions are now available in internal notes - A vehicle photo can now be added for vehicles - Appointment notes are now visible from the calendar - When creating a new customer, the email and phone number added will automatically be made their primary contact method Bug Fixes for the following areas: - Marking labor line items as complete when assigned

Improvements: - Diagrams and Procedures can now be accessed from the order's service level Bug Fixes for the following areas: - photo and video functionality, Diagrams and Procedures quick reference data accuracy, vehicle data improvements when scanning a VIN, and overall app stability.

Improvements: - We'll now show a notification whenever a new app update is available for your device - Camera and photo viewing now allows zooming in - Unit number is now visible from all Work Orders and the Vehicle detail menu Bug Fixes for the following areas: - camera behavior, search behavior when looking up a Vehicle's Make, and accessibility improvements

Improvements: - Press and hold addresses to copy or choose to open in maps - Press and hold to copy vehicle information Bug Fixes for the following areas: - TIN scanning, Time Clocks, VIN and License Plate decoding, Workflow and Appointments sorting, file uploading, photo and video uploads, and camera behavior

Bug fixes and improvements

Bug Fixes - Choosing to manually type in a VIN or License Plate will no longer obscure the device's keyboard - Order type prefixes are once again correlated with their order status. Ex: an Estimate will be displayed as "EST-1234" and an Invoice will be displayed as "INV-1234"

Improvements: Tire (TIN) scanning is faster Your login should last for up to 24 hours of inactivity New Icon to differentiate between Shopmonkey 1.0 and 2.0 (2.0 requires a Shopmonkey 2.0 login and app has a white background) We have improved the Time Clock location accuracy

Support for adding Canadian customers and vehicles (country selection, kilometer unit of measurement available, & preferred language).

Performance improvements.

Various bug fixes and improvements.