Silvercar has rewritten the rules on car rental. No more waiting in line at the rental counter, up-selling, or rental car roulette. Every car in Silvercar’s rental fleet is a fully-loaded silver Audi. So that’s what you get, every time. Guaranteed.
Our new app puts premium, hassle-free car rental at your fingertips. In seconds, you can reserve your Silvercar at most of the largest airports in the US. When you arrive, your ride will be waiting for you. All you have to do is get in and go.
• Sign up, reserve and drive an Audi with just a few taps.
• No counters means no lines and no waiting to get your car.
• No paperwork. Everything is done seamlessly in the app. You'll even get an email receipt upon return.
• Fair fuel and toll tracking policies.
• Hassle-free return. No paperwork needed.
• In-car WiFi, Bluetooth, SiriusXM satellite radio, in-dash navigation, leather, heated seats, and more in every car.
Thank you for renting with Silvercar! We make regular updates to our app to ensure your experience is the best it can be. Each new version of our app includes new features to allow you to do more in the app and improvements to make it faster and more reliable.
- Ability to pay using a combination of Premium Rewards Points and your card
- Push Notification Enhancements
- Bug Fixes & Enhancements
Ratings and Reviews
Very poor communication skills
Great experience,,beautiful cars,,for the 200$deposit plus rental,,should be,,my first take I was accused of removing a tire,,1 I dnt even know how to change a tire but he was very persistent about not to worry that I picked good insurance,,I’m telling him ,stop insisting that I would do such a thing and telling me not to worry because I was covered,,then today I bring back a viacle,,guy inspected the car says great you good to go,,20’minuts later I get a message saying how he going to deduct 300 for smoking damage,,I was still in the area so I called the hotline number and the lady told me that they wouldn’t let me go without telling me about that and I’m like we on the phone now and I’m on my way back to the rental place,,when I get there he tells me it was a miss understanding and that next time I’m gonna be charged,I dnt know about other Silvercar places but on 42nd st,,be very careful,,and always make sure they return your money because some how Silvercar intrust their employee with certain power and they can mishandle your funds in your account and claim an error,,besides that ,,Silvercar is good,,but the employees will mess up and find a way for us to pay for it that’s why they make us pay insurance,,that make a mistake it’s easy to blame the renter,,be careful,,things are getting better,,some people just never change
Awful. Not what’s promised.
Silvercar is significantly more expensive than any other car rental service. It’s tremendously more expensive than it appears when on the surface. Do not be fooled, I’ve rented from most agencies, dozens of times, and Silvercar is 4-5x as expensive as most others.
Setting aside the expense, they cancelled my reservation the morning of my travel due to cars being unavailable. That was a hassle. I waited half a day for a car because I had friends nearby I was looking to catch up with anyways, but when it became available I had to re-enter all of my reservation info. Not a huge inconvenience, but sort of the icing on the cake.
Beautiful cars, but I wouldn’t recommend Silvercar. Not worth the extra expense, and they seem to have some growing pains to sort out.
Terrible Customer Service for a Premium Brand
For what is perceived to be a premium brand, I am astonished at the customer service and booking process. As would have been first-time users, we reserved an A4 a couple of months in advance to be picked up in Orlando. We filled out all pertinent details including drivers license information, flight details and the like. Two days before our flight they cancelled the reservation with no notice. When we called and had to leave a message, they finally called back and claimed we had received texts about completing our profile. The profile was complete since they had all of our information when they finally called us back, and no texts were received. I’m not sure why their policy is to only send texts, and not emails like the confirmation regarding the threat of a cancellation. They rebooked us, at a cost of $30 more than we originally booked for. The customer service provided by Revlon, the associate, was sub par, and when asked to speak to a supervisor, her only response is that he would maybe send us an email. I’m sure that email will go where the texts supposedly went... to no one. So, no thank you Silvercar, you’ve lost a customer.
With Family Sharing set up, up to six family members can use this app.