Singapore Airlines 4+

A Great Way to Fly

Singapore Airlines Limited

    • 4.6 • 28K Ratings
    • Free

Screenshots

Description

Get ready for a greater experience from booking to boarding and beyond with the SingaporeAir app.

From user experience to personalised features, our app is designed to be fast, intuitive and a delight to use.

More features will be progressively added in future updates, but here are some key functions you can enjoy now:

1. Explore, be inspired and get the latest deals on the go
Where to next? Discover the latest fare deals to your favourite destinations. Planning your next destination has never been easier.

2. Search, book and manage your flights
Search and book flights to your next getaway with Singapore Airlines or one of our many airline partners. You can now use your KrisFlyer miles, Apple Pay and Alipay to book your flights and preferred seats. Receive updates on your upcoming trips and pre-select your inflight meals and entertainment. After that, all you need to do is sit back and relax.

3. Skip the check-in queues
To prepare for your trip, stay updated on the latest entry requirements with our travel advisory. Skip the queues at the airport, check in and download your boarding pass* on our app before departure. Select your seats and browse our digital menu to see what’s served onboard.

If you are departing from Singapore Changi Airport, generate your baggage tags on our app* during check-in and track the status of your baggage. Simply scan your mobile boarding pass at the check-in kiosks to print your baggage tags and proceed to the automated bag drop counters to deposit your checked bag.

4. Manage your KrisFlyer account
Log in to your KrisFlyer account to keep track of your KrisFlyer miles balance and expiry, transaction statements and PPS value. PPS Club members can also connect with our customer support team via PPS Connect**.

5. Experience the future of flying
Find out what’s playing on our award-winning KrisWorld inflight entertainment system. Curate playlists on your app and pick up right where you last left off between flights, or view your flight’s progress***.

*Subject to regulatory requirements
**This service is currently only available for registered PPS Club members with valid Singapore mobile numbers
*** This feature is available on A350 and selected Boeing 777-300ER aircrafts

Please also note that by downloading the SingaporeAir app, you agree to the terms and conditions, including the privacy policy, which can be found at http://www.singaporeair.com/en_UK/terms-conditions/ and http://www.singaporeair.com/en_UK/privacy-policy/

What’s New

Version 24.1.0

iOS Live Activities:
- Track the progress of your flight journey departing from Singapore in real-time on your Lock Screen and Dynamic Island (for users on OS 16 and above)

Others:
- Miscellaneous updates and improvements

Ratings and Reviews

4.6 out of 5
28K Ratings

28K Ratings

ghaffar23 ,

Singapore *always* gets me Home

It’s been now twice since US airlines have left me out hanging to dry — and each time, Singapore Airlines has taken Home and back. I’ve been making trips to my second home, Malaysia, since I was a child. It was only in the past six months in which a particular airline has either A., A poorly planned itinerary, or B., airlines tickets with myself and my 10yo son were booked on two different flights. For A, I received a call stating that I need a visa to enter Japan, so I had to burn the ticket. I used Singapore Airlines to get me Home the first time. For B, I got to Narita and had a transfer in Haneda. Got to Haneda and they informed me my son’s ticket and my ticket weren’t reissued at the same time, so my ticket was canceled and his we had to miss the flight. So there I was again, stuck — again, both times, I’ve used this phone app to make booking so painless and SQ was able to save my vacation. Nowadays, I don’t even care about the burned tickets; I will NEVER EVER use another US airline to get me to Asia. Thank you so much! Beautiful application with slick feel. As someone in IT with 10+ years experience — this is how it’s done. Everyone else take note, as all integrations work seamlessly. No lagging and infrastructure is tip-top.

vickums ,

Mobile App is extremely buggy

I tried to check in on my ticket flight. First time app says my reservation is not ticketed, then I tried again, it says check-in cannot be completed, yet it sent me an email that check-in is confirmed. 4th time it finally happened - who has the time to fiddle with the app so many times? It does not give a clean and satisfactory user experience, Nor inspires much confidence for future use.

And when I tried to generate the boarding pass, the app returned saying it had problems sending a boarding pass, yet I received an email with my boarding pass - what gives?

This really does not inspire much confidence on the world’s best airline.

lvic36 ,

Lvic36

Singapore flight was fine but the way they handled us last May, leaves me selecting other airlines. We booked our flight through Singapore airlines. They put us on Alaska airlines for the first part of our trip. We were to catch a connection in California which was then to bring us to Singapore. Alaska was running 15 minutes late. I contacted Singapore air and Alaska air. They assured me I would make my connections. However, when arriving in California, both Alaska air and Singapore air did not offer any assistance in getting to our connection. We arrived to the gate 15 minutes before flight take off but because they closed the door, we could not board. Singapore gate attendant was rude and told us we needed to sleep in the airport and they would get us on a flight the next day. It was our 40th Anniversary and we were to be in Australia to care for our grandson while my daughter was in labor. Singapore air didn’t care. They refused to allow us on the flight, which sat st the gate an additional 10 minutes while we were sitting right there. They refused to assist us in getting a place to sleep. Finally, Alaska air offered to put us up for the night. We did not book through Alaska air but they were the one who came to our help. Singapore air, who the entire booking was through, did nothing. Gate staff was very cold and rude. We will not fly with them again

Developer Response ,

Hi Lvic36, thank you for reaching out and providing us with your feedback. Appreciate if you could email sq_mobile@singaporeair.com.sg with more details so that we can assist you. Thank you.

App Privacy

The developer, Singapore Airlines Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Search History
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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