Screenshots

Description

Log in within seconds using your fingerprint or 6-digit passcode.

KEY FEATURES

- View your data from government sources in one place

With the new MyInfo Profile feature, customize the data you want to see. Choose from your passport expiry date, CPF account information, HDB property, and more.

- Say goodbye to long passwords

You don’t have to enter your SingPass ID or password anymore. With QR Login. simply scan or tap the QR code to launch the app, verify and you’re in! You can also launch commonly-used digital services directly from the app with our Login Shortcut feature.

- Transact securely on-the-go

Going for a holiday or staying overseas? Enjoy greater mobility when you use the new SingPass Mobile app. No more waiting for SMS OTP, or carrying a token around!

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SET UP IN 3 EASY STEPS

To set up, all you need is a smartphone, an internet connection, and a registered SingPass account.

- Step 1: Install SingPass Mobile by clicking the button above.

- Step 2: Complete a one-time set up.

- Step 3: You’re all set. Log in to government digital services using your fingerprint or 6-digit passcode – it’s that simple!

FEEDBACK

We want to hear from you! For feedback, questions or concerns, please email us atsupport@singpass.gov.sg.

Note: SingPass Mobile can only be installed on one device at a time.

This application is brought to you by the Government Technology Agency of Singapore.

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RECOMMENDED REQUIREMENTS

For an optimised user experience, do keep your device updated minimally with iOS version 11.0 and above.

COMMON ISSUES

Directed to singpassmobile.sg when tapping on the QR code during login?

This is due to a delay by iOS at times in retrieving the required configuration file (Apple-App-Site-Association, or AASA in short), which is necessary for QR code tapping (Universal Links) to work.

Here are some workarounds that worked well with other users experiencing the same issue:
- Try again later. Most users reported that iOS managed to retrieve the necessary configuration after some time
- Restart the phone once (or twice), and wait for a couple minutes for iOS to initialise the Universal Links for SingPass Mobile (as well as all the other affected apps)
- Uninstall SingPass Mobile from your device, then download the app again from the official App Store

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Having trouble setting up the app?

When activating SingPass Mobile, do ensure that the following settings are turned on for your iPhone:
- iOS Settings -> General -> Background App Refresh -> SingPass Mobile is turned on

This issue may also happen due to a number of reasons as reported by other users, including account issues, time zone settings, Wi-Fi/Cellular, or after switching to another phone etc.

Some of our users were able to activate successfully by toggling the following:
- switching between 4G / Wi-Fi
- setting the ‘Set Automatically’ to ‘On’ for Time Zone (iOS Settings -> General -> Date & Time)

What’s New

Version 9.0.1

v9.0.1:
- Includes bug fixes and other security-related enhancements

v9.0.0:
- SafeEntry check-ins are now purged automatically after 25 days, in alignment with current policies
- Better handling for existing SingPass special account users
- Includes bug fixes and other security-related enhancements

Ratings and Reviews

4.8 out of 5
2.1K Ratings

2.1K Ratings

ApacheAce ,

Finally an App to simplify logins.

Very convenient to access SingPass now. Don’t need a token anymore. Simple to use anywhere.

Karus88 ,

Not Functional

I have latest iOS installed and require Singpass for mobile as SG gov’t require this for Covid-19 check in at post offices etc. My singpass works on PC online but claims ID/Pass are incorrect on mobile app. If I do get to the captcha style input I just get rejected back to login screen.

Currently I consider this app dysfunctional. For a country wide system that is required I consider this quite a poor implementation.

heyandyg ,

Great!

Great way to remove physical tokens—why not combine this app and the SG work pass app?

App Privacy

The developer, Government Technology Agency, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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