I got a free sitch setup as part of a recent promo & figured I’d try it out. from the jump, it was really different from other apps. the onboarding takes a long time (like, way long) but they ask you really interesting questions like do you own an american flag and should you can you recover from cheating etc that really made it seem like it’s values driven. I’ve had 2 setups so far (that led to dates) and the people I went out with were awesome - nice, driven, polite, ambitious. even I didn’t instantly click with one of them, they’re still the type of person I’d set up with a friend. and I’m waiting to see where things go with the other. So far, it’s a way better experience than I’ve had on other apps.

I don’t write app reviews but felt like I needed to write this one. I was contacted by the Sitch team weeks before they launched in SF as they wanted me to be one of the first people on this new “AI matchmaking” app. I had very high hopes as I went to the launch event and even the feedback session with the founders where I really resonated with them and their mission. So much to my surprise almost 3 months later I’ve not had A SINGLE setup even after paying $100+ for 5 setups. That’s insane to me. When I was using Hinge I would consistently get matches and go on dates, but quickly grew frustrated of just swiping on dating apps (as everyone knows) so I really thought this would work out but it’s just not it. Not only do I get people that pop up over and over again that I’ve said no to, but I think there’s just not people on the app who are using it. You need users for this to work, and the founders keep going city to city advertising like they’ve had so much success and it’s going to work in a new city when it hasn’t. For me it’s frustrating that they made me think (through their launch party and feedback session) that if you pay you will get quality setups only to get none. I hope they see this and make changes because not only is the app riddled with bugs, users aren’t using the app after signing up.

As a young woman living in NYC in four months I’ve had two matches on this app (versus dozens over the same period on other apps) and they were some of the rudest people I’ve ever matched with on a dating app, so Sitch is not delivering on quality or quantity. This app also has one of the worst AIs I’ve ever seen. It can’t remember my most basic search criteria: that I don’t want kids, that I’m not interested in casual, that I don’t want matches from NJ, etc. I have to remind it constantly bc it keeps showing me people who don’t fit my preferences. I also don’t think men in NYC are even using this app bc when I do like people I never get matched back. Both set-ups I’ve had were with guys who clearly didn’t pay for the app (whereas I did - Sitch confirmed they offer some promos to incentivize user engagement) and neither was looking for a relationship. In fact, both immediately made disparaging comments about trying to date/using dating apps. These are not someone a real “matchmaker” would be setting me up with. App is a total waste of money with no real matchmaker component and an extremely cheap AI model. Could not recommend it less to my fellow New Yorkers.

I joined because my friend invited me with a free setup , that was not true at all. It would not allow me to use it and forced me to pay 80$ upfront for 3 setups. Its been over 2 months , and had only one match. That one match did not even respond to my first message which was really odd considering they advertise against that narrative. Ive probably been given less than 12 profiles in the 2 month span to even get a chance at matching. Im really starting to get frustrated since 80$ would have been great value on other dating apps , and I decided to blow it on this one. Some weeks I wont even be given a setup. Another note I wanna make is the preferences some of the women have on the app will exclude anyone short 🤣.My friend is a short king , he has not gotten one setup yet! Not even a hey check out this potential match in over two months!!! He put in a complaint and it was never answered. So i would definitely save your money , the founders will not answer your support emails either good luck trying to get a refund.