I’ve been sitting through Sitter Tree for a few months now and I love it! I’ve tried so many other babysitting sites and I’ve had the best experience on Sitter Tree and met some amazing families. A lot of people complain about the fee the sitter has to pay but that’s how a business works. It makes complete sense to me that we have to pay Sittertree a percentage of what we make because they did the work to get us the sitting job. The only reason why I give it four stars is because of the recent updates with the app. It used to be extremely user friendly but now it’s very glitchy. The biggest issues is when I set filters. There are a lot of jobs in my area so I have to use to the filters so I can sort through them. I’ve talked to support as well as deleted and reinstalled the app. It still doesn’t work well and it’s been months. Another thing I would love in an update would be if there was a way to “hide” job postings. For example, sometimes it’s hard to remember which jobs I’ve looked at and which ones are new because there are jobs that are posted weeks in advance. Usually I’ve already looked over them and can’t apply because of scheduling conflicts etc. and would really appreciate if I could swipe to hide the ones I’ve already seen. It’s easy to forget which jobs I’ve looked at and which I haven’t so I end up clicking the postings multiple times.

I have been using sitter tree for the past 3 years and would say I love it! I would say there is a couple difficulties, in the beginning it was hard to get jobs due to the lack of history on the account but after a couple jobs you are considered “ in” but I would say once I started doing church gigs it has been really hard to do regular babysitting jobs as I’m stuck in that certain “niche”. I also found that the app freezes up a lot but if you just momentarily and download the app and then re-download it it seems to work fine. But one thing I greatly appreciate is a personal support that you get as a babysitter, the ladies that I have been in contact with constantly have been there for questions, referrals, and suggestions on how to make my application better! It would like to say one of the best things about this app is the minimum pay of $20 per hour as a lot of the times I have to drive around 40 minutes to get to the locations so it makes my expenses worth the job; along with the absolute pleasure and happiness that I get for being able to look after and being interested in peoples children/babies!

I’ve had so much trouble in the past finding sitters in my community who are available when I need them but also competent enough to handle things like messy diaper changes. SitterTree was recommended by a friend who’s had the same problem and it has been a GAME CHANGER. It’s so easy to post a job and learn about those who have applied. And I have peace of mind knowing that anyone new to us has been thoroughly background checked and vetted. One thing I didn’t love at first but have changed my mind about is the 3 hour minimum booking. Most of the time I only need someone for 1.5-2 hours tops and I was initially annoyed at having to pay for more than I needed. BUT, it’s actually been great because that little bit of extra time allows me to run errands so much more efficiently (and peacefully, tbh) without little ones in tow. It’s my “me time” and I love it. Plus, thinking about someone other than myself 😉, it’s good that sitters can be well compensated for their work and travel. I’ve only booked a sitter 3 times so far and have already found a favorite who tends to be available when I need her on weekday mornings. So grateful that I found SitterTree and I will recommend it to everyone I know.

Dear SitterTree Support Team, I am writing to petition for the reinstatement of my SitterTree account, which was recently closed due to my last-minute cancellation of a scheduled job. Regrettably, I had to cancel my commitment as I unexpectedly fell ill at work and was subsequently diagnosed with Covid-19. I fully understand the importance of upholding the qualifications and responsibilities associated with being a caregiver through SitterTree. However, I found myself in an unforeseen circumstance beyond my control. Given the contagious nature of the virus and the potential risks it poses, I deemed it highly inappropriate to fulfill my obligation to the family while knowingly being unwell. I want to emphasize my passion for childcare and my commitment to providing a safe and nurturing environment for the families I work with. It is with a heavy heart that I find myself in this situation, as I take great pride in the trust and confidence families place in me when caring for their children. I kindly request your understanding and consideration in this matter. I assure you that I am eager to resume my responsibilities as a caregiver as soon as my health permits. Thank you for your attention to this matter, and I look forward to a favorable resolution. Sincerely, A’maya Harrod