SkinStore 4+

Beauty + Science In An App

The Hut.com Ltd

    • 4.9 • 1.4K Ratings
    • Free

Screenshots

Description

SkinStore is the online hub where beauty and science click, delivering the latest in innovative clinical skincare and luxury products for over 20 years. And now, you have access to over 8000 products across more than 300 brands including hair, cosmetics, tools, wellness, supplements, fragrances and of course, skincare right in your hands!

Chat with our expert customer service, read about your favourite and new brands in beauty, and order your curated products all in one place! Plus, get access to app-exclusive perks and benefits like priority notification of sales, promos, limited edition boxes and more!

What’s New

Version 2.25.0

Bug fixes and performance enhancements

Ratings and Reviews

4.9 out of 5
1.4K Ratings

1.4K Ratings

Charles Gerasimek ,

I love their customer service.

The Skin store rocks. I have a Sephora a couple blocks from home so I do check up. Quick Story, I ordered a Peter T Roth $65 serum. It was late, fell a sleep with out closing the order out. The next morning I closed out that order from the night before with out purchasing it. I reopened the site in the AM and bought the serum. They sent me a couple emails about that night order I closed, for clarification. I blew them off thinking it’s closed. I came home a few days later and the serum I bought was in and so was a free serum from the order I did’nt close. I could not believe they sent me that, it was of course because the did not want to short me just in case they made a mistake. I am at the Airport and the TSA could not believe how many beauty products I have. They pulled me aside to inspect, I know a great company when I use it.

Developer Response ,

Thanks for the 5* review! Kindest, Tim.

sunbun2310 ,

My wallet hates me

I love Skinstore because they literally sell everything so I’m constantly ordering things I need, however the creation of this app has been very bad for my wallet! lol It makes it too easy to shop, but at the same time I feel like it makes tracking my orders and reaching out about any issues or questions so much easier!

Developer Response ,

Thank you for your 5* review! Kindest, Tim.

dxx101 ,

Beware! Avoid this scammy company!

I placed my first order with this company on Black Friday. Long story short, one big issue is they sell things on their website that are not in stock without warning the customer. They have no timeline for when the items will ever be back in stock. Some people wait months. Especially be careful if you were planning on buying a time sensitive gift.

The customer service rep I chatted with said the order could not be changed or cancelled because it was already being prepared for dispatch. Fast forward nearly two weeks and someone tells me the item is out of stock and I just have to wait an undefined amount of time to receive it. Customer service is terrible, so good luck with getting through to anyone that can help.

Look at the Instagram comments and online reviews. This is a common problem. I really wish I placed my order somewhere else. I will be warning everyone to avoid this company!

Developer Response ,

Hi there. Thank you for your review and I am sorry to hear of the experience you have received. Please can you contact through your online account asking for myself (Ben) so I can look to resolve this for you? Kind regards, Nadine

App Privacy

The developer, The Hut.com Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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