iPhone Screenshots

Description

The Sonoma-Marin Area Rail Transit (SMART) eTickets app allows you to purchase and use tickets instantly on your phone using a debit or credit card. Simply download the free app, register your e-mail address in our secure system and you're ready to ride.


With the SMART Train Mobile Tickets app, you can:

· Purchase one-way or round-trip tickets
· Receive a discounted fare if you qualify as: Youth (5 -18), Senior (65 & Older) or
a passenger with disabilities
· Pay a single fare or multiple fares for a group of riders
· Store multiple tickets on your phone for future use
· Activate tickets
· Register your debit/credit card in our secure system


IMPORTANT REMINDERS:

· You need an account to use mobile tickets. An account only requires an email &
password
· Once you purchase your ticket it will appear in your "ticket wallet"
· Activate your ticket shortly before boarding the SMART Train
· If you purchased multiple tickets remember to activate all of them. Tickets are displayed
in order of activation. Swipe to advance to the next ticket
· Be prepared to show your active ticket(s) to SMART personnel
· Keep an eye on your battery level. You are held responsible for having a mobile phone in
good working order and usable prior to boarding. If your mobile phone is inoperable you
must use some other payment method for the journey
· Mobile tickets do not need cell phone or WiFi services to be activated. However, you do
need connectivity during the purchase of the ticket.
· Mobile tickets are valid for 90 minutes after activation
· Mobile tickets that have been purchased, but not activated, will expire after 30 days
· Transfer credits are not available via the SMART mobile ticket app
· If you lose or purchase a new device you can transfer any valid, unused tickets to a new
device.



SMART POLICY ON REFUNDS:

· Generally, SMART does not issue refunds on mobile products
· In the case of extenuating circumstances, customers can submit a refund request
· Refund form can be found on: www.SonomaMarinTrain.org

What’s New

Version 5.8.3

• Improvements to reliability, accessibility and performance throughout the app.

Ratings and Reviews

3.1 out of 5
16 Ratings

16 Ratings

NoLo28 ,

Could Be Much Better....

This is a very BASIC app to purchase e-tickets for SMART. It gets the job done if you don't have or want to use a Clipper Card for paying your fare.

To improve on things, it should include an actual schedule for their service, information on parking availability, passenger pick-up/drop-off, and notifications when the train is running late or there is an expected delay in service. Adding Pay-Pal as an option instead of entering credit card information, and the ability to link to social media like Facebook for easy log-in are a must.

nullus sum. ,

No schedules and login is inconvenient

There is no schedule in the app! it opens a pdf in Safari. However if you just need a schedule, check out the “Wye Train Schedules for SMART” app which has them.

Nice that it supports Apple Pay for tickets, but you shouldn’t need to log in / create an account to buy them.

JPSF ,

Unbelievable

Between erroneous signage at the ferry building & no one to ask for help, good luck trying to figure out what tix you need for taking a ferry & smart train.

Information

Seller
Sonoma-Marin Area Rail Transit
Size
67 MB
Category
Travel
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Dutch, French, German, Greek, Italian, Japanese, Romanian, Spanish

Age Rating
4+
Copyright
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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