Description

Prevent intrusions before they happen through a connected, simple and intuitive security solution!

From the Somfy Protect Application, you can:
—Install and configure the range of Somfy Protect equipments : Somfy Home Alarm, Somfy One/One + and Somfy Camera.
—Enable and disable the alarm, motion detection or night mode
—Be notified in case of an alert and access your cameras to view past events or live stream your home
—Establish a community of trust and add family members and loved ones to your installation

The Somfy Protect range is also:
—a simple setup: configure motion detection cameras by adjusting the sensitivity and detection zones
—sensitive settings for your opening and vibration detectors, and a motion sensor compatible with your pets
—hands-free automatic disarmament with the Somfy fob when you come in: no more codes to key in!
—smart notifications reminding you to activate the alarm when you leave your home
—backup batteries in case of power shortages!

The Somfy Protect range is also compatible with IFTTT and Amazon Alexa.

What’s New

Version 4.4.0

We are constantly improving the functionality, security and performance of our application. Our goal is to bring you an app that’s reliable and easy to use.
With this new update, you can enjoy your app in dark mode and you can control your Somfy alarm system from your Apple Watch.

Ratings and Reviews

4.4 out of 5
98 Ratings

98 Ratings

ItsTooSmall ,

Better

Our first camera went belly up. They replaced it-no cost. The new one has been working for over two years. Initially the software interface wasn’t properly syncing when my wife and I were setting alarm from 2 phones. They seem to have fixed that with a system wide software update. They’re based in France. So Customer support is awkward at best.

PhenomCat ,

Abandoned MyFox For US Customers

It all worked great until about 5 months ago. Suddenly the MyFox camera I have suddenly stopped communicating with the app. Their support team takes weeks to respond and there is no longer US based support via phone. My parents and aunt both had the same thing happen to them. Trying to get help is like pulling teeth. I guess once they bought MyFox they decided to drop support for all of their products. Really disappointed, especially since I told my family to purchase the cameras and security system and now none of them work!

Developer Response ,

Hello PhenomCat,

Please can you write an email at contact@myfox.fr with your email address and the MAC number of your camera and the receipt.

Sincerely,

Htre1 ,

Exactly what I was hoping for

App has worked almost flawlessly.... Motion detection gives a great sense of security when away from home and works very well!! Only negative so far is not being able to deactivate alarm when lights go out or internet connection is lost.

Developer Response ,

Dear Htre1:

Thank you for this review. In case of a power outage and an internet connection lost, you will be able to deactivate the alarm if you have a Home Alarm or Somfy One Plus system with a keyfob, as the product still works locally thanks to the 6 hours built-in battery.

For other systems, as the communication with our servers would be lost, you would have to reconnect the system to the internet in order to deactivate the alarm.

Regards,

-Somfy Protect Team-

App Privacy

The developer, Somfy Protect by Myfox, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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