Square - Dashboard for POS 4+

Barely useful

I mostly would use this for managing staff hours from my phone, and it barely works for that. I can’t delete shifts when a staff member clocks in/out by accident (if it’s zero hours, I should be able to just delete it). I can’t add someone if they forget to clock in because the app forces me to add an end time to any shift being edited or added.

So half the time, I still have to leave whatever I’m doing and get on the computer, anyway. A pretty terrible app.

(The Teams app doesn’t have any of that functionality, either, since it’s just for employees and not for managing time sheets.)

Developer Response ,

Managing staff hours shouldn’t be a hassle, and we appreciate you sharing your experience. It’s disappointing to hear that the editing and deleting functionalities are causing inconvenience. Your feedback is vital as we strive for improvements. Thank you for letting us know how we can enhance your experience.

Recent redesign is bad

Very difficult to pull up daily data from over a year ago. You used to be able to select the year, month, then day. Now you are given the current month, and you have to click the back arrow to cycle through the months one at a time. My business is very seasonal, so I frequently like to look up data from a specific day or holiday weekend and compare it over the last several years. Now if I want to look up a date 5 years ago, I have to click the month arrow 60 times, while it moves up and down with the calendar. Extremely frustrating. I will change the review if this gets fixed.

Years of great use in the toilet currently

I’ve loved using this app to be able to utilize multiple locations for years and see at a glance where my labor is, sales reports and comparisons. Some time a week ago something broke and many of us have been getting the “temporarily locked” error when trying to log in. The entire system I am very happy with, but this issue has created a very inconvenient situation for many business owners and operators. The only other option to see full day sales reports for multiple locations is on your computers web browser. I’m only adding a negative review at this time to try and help push developers to fix this, multiple calls and no change in a week!!! Update that came out on Tuesday is no help.

Developer Response ,

Hello! We’re sorry to hear about the issue you’re having with the “temporarily locked” message on your account. This has been fixed since your review posted by our engineers. Give your app an update, so you can see the fix. Please let us know if you’re still seeing it on your end. Thank you so much for your patience and leaving this review!