STA Connect 4+
Spokane Transit Authority
Designed for iPhone
-
- Free
iPhone Screenshots
Description
The Spokane Transit Authority (STA) Connect app is packed full of features! With the STA Connect app you can:
- Link a physical Connect card or create a virtual eConnect card
- Add value or passes
- Check your balance
- View fare capping progress
- Enable autoload
- Lock lost or stolen cards
- Manage payment methods
- View card activity, including ride history
Virtual eConnect cards are separate from physical Connect cards. eConnect cards are completely virtual and exist only in your mobile phone. Every card, whether physical or eConnect, has a unique 20 digit number, and that 20 digit number has its own separate balances and fare capping totals from any other Connect card number, even when linked within the same STA Connect app account profile.
To add value to an eConnect or physical Connect card, simply add a credit or debit card to your Connect account, then add value to your cart and check out. With value added to your card, you are ready to ride! Please note that no refund can be given on funds loaded to a physical or eConnect card.
When you board the bus, bring up the fare payment QR code and hold your phone approximately eight inches below the fare validator with the screen facing up. When your eConnect card has been validated and fare collected, you’ll hear a beep and see a green check mark.
Riders with a Universal Transit Access Pass (UTAP) through a local university (e.g. EWU, Gonzaga, SCC, SFCC, Whitworth, or WSU Spokane), employer (e.g. City of Spokane or Spokane County), or other partner agency (e.g. Kendall Yards) can now link their UTAP to their virtual Connect card directly in the STA Connect app. Simply register with your UTAP email address and use the “Partner Agency” widget on the home screen to get started.
Learn more about the Connect fare system at spokanetransit.com/connect/
What’s New
Version 1.1.4
This app version creates the ability for users to add a Partner Agency pass for unlimited rides.
Ratings and Reviews
Well enough.
It works well enough, but for a solid month I couldn’t leave the app while waiting to use my card, I had to force close it and restart every time.
I also have issues off and on where the app won’t let me login using the correct login, so I’ve had to change my email and password multiple times.
It’s fine for what it is, but it definitely isn’t great.
Frequent rider
Ride all the time. One suggestion- if rider use the auto load feature warn them to add their new credit card before the current one expires or auto load will pause. Also you need to make it easier to update your expiration date. I had to make a new payment option. I would have given you 5 stars otherwise.
Doesnt work with student pass
Because the passes are free it wont let me scan my pass because their is no money on the card
App Privacy
The developer, Spokane Transit Authority, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Spokane Transit Authority
- Size
- 38.3 MB
- Category
- Travel
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2023 Spokane Transit Authority. All Rights Reserved.
- Price
- Free