State Farm‪®‬ 4+

Insurance & Finance

State Farm Mutual Automobile Insurance Company

    • Free

Screenshots

Description

With the award-winning State Farm app, you can manage your insurance policies and other products, request roadside assistance, file and track claims and much more.

Drive Safe & Save® is on the move!
• We’re moving all the great features of our safe driving discount program — Drive Safe & Save — into the State Farm app.
• If you’re enrolled in the program, we’ll email the first person listed on your auto policies when it’s time to start using the State Farm app to access your Drive Safe & Safe details.
• If you’re already using the Drive Safe & Save app, you won’t lose any of your info.

IMPORTANT: Drive Safe & Save terms of use, including precise location data collection and sharing, only apply to customers who set up Drive Safe & Save and enable specific permissions on their mobile devices.

View and manage your insurance policies.
• Quickly pay your insurance bill — even with Apple Pay.
• View your insurance card and add it to Apple Wallet.
• View your insurance policies and coverage details.

We’re here to help when you have a claim.
• File a vehicle, property or vehicle glass claim.
• Track the status of your claim through every step.
• Get claim status notifications.
• Get roadside assistance with tire changes, dead batteries, stuck vehicles and more.
• Search for repair shops.

More convenient features:
• Get personalized reminders and notifications when you log in.
• Ask Siri to view your insurance card or claims with our shortcuts.
• Log in with Touch ID, Face ID or a PIN.
• Need technical assistance? Send us a message on your time with our messaging feature.
• View details about your financial products.
• Help topics are available in the app when you need them.
• Learn about other products State Farm offers.

What’s New

Version 10.135.1

What's new in 10.135?
• Brought more clarity and simplicity to the claim filing flow with updated content and guidance
• Minor feature enhancements and bug fixes to keep the app running at its best

Ratings and Reviews

4.8 out of 5
1M Ratings

1M Ratings

Cwr1091 ,

Please Add To The App, That The Customer Can Type In The Amount To Pay

We need you to add to the app, the choice for the customer to type in the correct payment amount that is due for when State Farm has the WRONG PAYMENT in the spot where it shows what you pay per month, because you can’t make a payment for the month when that amount due that is showing in the app, is actually the wrong amount due, then the app makes you late on paying your insurance because there’s no option for the customer to type in the correct monthly payment that you need to pay!
That’s about the only thing I don’t like about my State Farm app, they’ve done this to me these last 5 months and we’ve only been with them for 6 months, I keep having to call State Farm and give the bank card info over the phone so I can make our payment each month, it’s been such a very bad experience and it’s no peace of mind when you cannot open the app and type in the correct amount that is due when each month for 5 months they’ve always had a higher amount due per month for our insurance! Why would we wanna pay a higher amount? I’m about ready to delete this app if it’s not fixed soon!
Thank you for your time!

Disgruntled Inireds ,

Road side assistance and claim frequency?????

I have used my roadside assistance part of my auto insurance twice in the eight months that We have been insured through State Farm. The first time the battery had worn down and just wouldn’t start. It wanted to turn over but it was to much of a pull on the battery. So we called to have someone come and jump start it. A little bit over a week my husband accidentally left the parking lights on over night and we had to have it jump started after all this is what I have in my insurance policy isn’t it and I do play for it every month in time, through an ACH withdrawal, I mean I am not late. And you consider twice in over eight years claim frequency and if I don’t give my insurance agent permission to take it off my policy your are going to cancel my coverage but you don’t say when this is going to happen. Isn’t your slogan something like, like a good neighbor State Farm is there. Serious you are there but if you use your road service more than once and call it claim frequency. That doesn’t sound like a good neighbor to me. Rather to my husband and that sound like a bunch of people greedy cheap people who have no concern for their insureds safety and well-being. All they want to do is take all the money they can from you and give you little or no coverage. Mark and Lee Ann Bush, Swansea, Illinois. I

MerrilM ,

Repeatedly asks for information

The app makes you verify your information and your security settings every time you log in. This is very frustrating. The interesting thing is, if you try to turn off two-factor autentication, it doesn't change anything - so why make customers click through this extra step every time they use the app? The website does the same thing, and so does the support personnel when you call in every time you talk to a new person - even on the same call! This is very annoying! Enough that every time I am asked for this information it makes me dislike doing business with State Farm. As a suggestion, they could create a solution that only prompts customers if it has been over 30 days, from any one of these channels and then does not prompt again. I'm sure there are other solutions that would be less annoying than what they have now. I have complained about it and made suggestions for improving it directly to their support personnel, but it hasn't worked. I hope someone reads this and takes it seriously.

App Privacy

The developer, State Farm Mutual Automobile Insurance Company, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • User Content
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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