The GM Financial mobile app gives you convenient and secure access to your GMF account anytime, anywhere. Wherever your journey takes you, you have the tools you need to make payments, update information and keep your Chevrolet, Buick, GMC or Cadillac vehicle account on track.
This app lets you:
• Make a payment or set up auto pay
• See your payment history
• Manage multiple accounts
• Conveniently access your account 24/7
This app may request access to:
• Read phone status and identify
• Have full network access
• Prevent phone from sleeping
• Receive data from Internet
• Control vibration
• View network connections
• View Wi-Fi connections
You can disable access for these permissions in Settings. Updates to this app may automatically add additional capabilities. This app does not support rooted devices.
If you need help with GM Financial mobile, please message our Customer Experience team in the app, or through MyAccount on the web at GMFinancial.com/MyAccount. You can also message us through Facebook at Facebook.com/GMFinancial or Twitter at Twitter.com/GMFinancial.
Minor bug fixes
Ratings and ReviewsSee All
Apps needs some more work!
The app is nice for an one time payment, but you can’t use app to schl next month’s payment, had to close app and open up website, if I still gotta open up website what’s the point of app? You should be able to schl an payment for December now, but unfortunately on the app that’s not possible until the 1st, how awkward is that? LoL
I got online and schl my December payment, the app said processing, what the heck? I got right back on the website and deleted payment, I don’t trust GM anymore, they done got me once, by taking two payments from me, instead of catching it and notifying to see if I made a mistake, not GM they automatically gonna deduct, so be very careful on schl payments and dbl check to make sure you don’t have any schl already.
Developer Response ,
Thanks so much for letting us know about your problem. We'll take a look at how this functionality in the app is behaving, and we'll get any adjustments to this functionality into a future release.
This app is horrible. I can no longer use the “Contact us” messaging feature to apply my extra payments to principal, because I used this excellent feature once and apparently you have to “resolve” the conversation. It never prompted me to “resolve the conversation”. And because I didn’t, it now won’t let me resolve my last conversation at all. So therefore I try to send a message, and it says “error sending message”, I try to resolve the conversation by pressing the button, and it does literally nothing. And NOW the app crashes completely every time I try to log in!
So I can no longer use it to send payments at all, and even if I can eventually log in (which I’ve tried to 8 times in a row now), I can’t send extra payments to principal, and it wastes the payments on interest and my loan balance remains the same. I hate this so bad! I called customer service to try to fix the “contact us” messaging feature and all they could tell me is “We can delete your account and you can make a new one”. I strongly refused that because I don’t want to have a chance of making 5 months of credit history disappear! As soon as my credit gets a little better I am refinancing my loan with some company that isn’t complete garbage!
Certain features inconsistently function
Settings up a payment worked just fine. One thing that rarely functions is requesting a payoff amount...it times out with an error almost every time.
Secondly, the amount of payments is not based on what you actually owe. For example, I was doubling my payments and the app still reports that I have eight more due when I actually have three. It would be nice if the payment scheduling were directly tied to the actual dollar amount paid each month rather than what you’re loan term is. Since you cannot pay less than the minimum, there is no reason to have the term extend the full length if you are paying more than the minimum.
- General Motors Financial Company, Inc.
- 105.2 MB
Requires iOS 10.0 or later. Compatible with iPhone 5S, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, iPhone SE (1st generation), iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPad Air, iPad Air Wi‑Fi + Cellular, iPad mini 2, iPad mini 2 Wi‑Fi + Cellular, iPad Air 2, iPad Air 2 Wi‑Fi + Cellular, iPad mini 3, iPad mini 3 Wi‑Fi + Cellular, iPad mini 4, iPad mini 4 Wi‑Fi + Cellular, iPad Pro (12.9‑inch), iPad Pro (12.9‑inch) Wi-Fi + Cellular, iPad Pro (9.7‑inch), iPad Pro (9.7‑inch) Wi‑Fi + Cellular, iPad (5th generation), iPad (5th generation) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (2nd generation), iPad Pro (12.9‑inch) (2nd generation) Wi‑Fi + Cellular, iPad Pro (10.5‑inch), iPad Pro (10.5‑inch) Wi‑Fi + Cellular, iPad (6th generation), iPad (6th generation) Wi‑Fi + Cellular, iPad Pro (11‑inch), iPad Pro (11‑inch) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (3rd generation), iPad Pro (12.9‑inch) (3rd generation) Wi‑Fi + Cellular, iPad mini (5th generation), iPad mini (5th generation) Wi‑Fi + Cellular, iPad Air (3rd generation), iPad Air (3rd generation) Wi‑Fi + Cellular, iPad (7th generation), iPad (7th generation) Wi‑Fi + Cellular, iPad Pro (11‑inch) (2nd generation), iPad Pro (11‑inch) (2nd generation) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (4th generation), iPad Pro (12.9‑inch) (4th generation) Wi‑Fi + Cellular, and iPod touch.
- Age Rating
- © 2018 GM Financial
With Family Sharing set up, up to six family members can use this app.