COMMAND PRO 4+

Bought multiple of these cameras for our ranch, and use the app for remote monitoring. The most frustrating thing early in the learning curve is understanding that you have to keep the batteries charged…I mean, really charged! Early on, I was using the most expensive batteries, Everready lithium, and taking a single picture, not video, every 15 seconds. Some cameras, this did fine for two or three weeks. Other cameras with more activity, such as deer that fed all night, my camera would shut down within a week. Unfortunately, the last picture would often transmit with one or two bars of battery life, and make me wonder why all of a sudden the “cameras” would die?!? It was actually the batteries.
I have learned that a better choice is to use rechargeable batteries, hi baby and solar chargers. Both are even more expensive than Everready lithium, but it is the best way to keep the cameras from shutting down. The solar chargers breakdown, sometimes in only six months to a year, but even when they do the rechargeable batteries can be taken home and recharged. I keep two full sets, and trade out the old ones every two to 6 weeks, depending on whether the solar charger is working at that particular camera or not.

I’ve been using the cellular camera since they were introduced and just like every other product on the market, they all have their own issues. I myself enjoy seeing what out there when I’m not there. With out having to go out and pull SD cards. There been a lot of complaints about their customer service department, my experience with them has been very positive. I’ve learned to be patient and someone will get back with you. We all should remember that it wasn’t customer service that did the APP UPGRADE, it probably was someone higher up within the company, but customer service are left dealing with outcome. We should cut them some slack. It’s taking some time but in my opinion the cameras are getting back to normal before the app upgrades.

Hello, my name is Chris and I run an outfitter here in Oklahoma. I have ran every brand of camera out there but have used mainly your product for the last 3 years approximately. I love the convenience, price, and quality of the pictures but unfortunately have had several issues with the cameras this year and some in years past.. It seems like most of your cameras that are being made now only last about one year if I’m lucky. Just this year alone I’ve had to buy and replace probably 20 cameras. Some of them were brand new and some were cameras purchased last year that would just simply quit working. Not so much worried about the waisted activation fees but I am concerned about the reliability of the service and quality of the cameras. Having to buy and replace cameras each year is costly and time consuming. I run over 30 cameras almost year round and must have reliability and cannot afford to have down time due to network overload or other issues. We have enjoyed your product and hope to continue using it and recommending it to our clients. Thanks.