StorageUnlocked 4+

Sneaky McSneakersons doing Shady McShaderson things.

In the same way that this company loves to raise your monthly storage unit rent without telling you, and charging insurance bc they’re too lazy to look up that you actually have current insurance on file, they also like to make you download an app without telling you that it only works for a handful of locations. The app description doesn’t share that tidbit either. It makes you literally download this so they can make themselves look good with increased download numbers, but doesn’t tell you that it’s only applicable to a teeny smattering of locations. Not cool, developer Karen.

Developer Response ,

Thank you for your review. We are sorry to hear about the unfortunate experience you had with our storage location and would like to have an opportunity to resolve this. Please email us at help@storage-mart.com so that we can offer more assistance.

We appreciate your feedback and are continuously onboarding locations worldwide to integrate with our bluetooth gate access featured within the app.

Waste of time

Does not work. Don’t waste your time downloading it. I’ve tried multiple times at our location and everytime we get near the gate it says open & then denies me. You’re better off just typing in the long access code.

What’s the point?

Maybe all the features only work in certain demographics. The ability to pay through the app as well as the touch less pin pad entry don’t work on my phone. Have stated this a few times and the only response is, “I’ll let IT know about it.” I tried multiple times to use the touch less pin pad entry and it looks like it wants to work, then says entry denied. So I have to manually enter my code. Was also told there would be the ability to pay my fee through the app, nope. Nothing. Is this ever going to be updated? If not, this app is just a waste of space.