Suburban Propane 4+

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Suburban Propane LP

Designed for iPad

    • 2.4 • 54 Ratings
    • Free

Screenshots

Description

The Suburban Propane app lets you Request Fuel Delivery, View the reading of your tank monitor, and make payments.

What’s New

Version 3.4.0

This release contains enhancements to the payment functionalities and improvements to the user interface, both changes make it easier for customers to pay for fuel deliveries.

Ratings and Reviews

2.4 out of 5
54 Ratings

54 Ratings

MFT* ,

Limited functionality

About the only effective ability of this app is to take your money. Your local dealer has no ability to communicate to you or to indicate if their shop is open or not via the app. Nearly all communications are routed through a contact center or if you use the function in the app, no one responds. Like the app, the Suburban Contact Center has limited abilities as well. They can take your order or process a payment, but they have to pass along a message to the locals as the Contact Center is unable to tell you if a delivery is in process or the status. The company says their mission is “customer satisfaction“ which is about as disingenuous as one can be.

Retired Tx Sgt ,

Viewing tank level

What happened to the app when it changed from Blue Sky to Suburban? I used to check my tank level through the app. The new app does not have this convenience so I have to physically check the tank where the company apparently gets the reading daily. Can it be added back on?

Ms Shoes ,

Terrible app and not much better company

This app is virtually useless. Seems to be done so they can feel hip enough to say they have one, not to actually benefit the customer. Also have always hated their billing process and how that information is conveyed. It’s the most confusing of any of our utilities. Can hardly tell what is due and when, when payments were processed and when you need to pay by to avoid a late charge. Also, would be great to get a reminder before said late charge was applied! Lastly, this company has steadily raised our already high rates SIGNIFICANTLY each year despite no changes in consumption and no explanation. We will shop around.

App Privacy

The developer, Suburban Propane LP, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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