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Description

Got Laundry? Just tap and it’ll be done—wash, dry, & fold, and delivered next day. Cost is only $1/LB. Pickup and delivery is free. And your satisfaction is guaranteed. Your clothes are protected against damage or loss with our Garment Protection Program, which is included free with every order.

Here’s how it works:

1. Order
Create an account and place your order. (Feel free to provide any special washing instructions.)

2. Bag
Put your laundry outside for pick up. (Wash-dry in one bag and air-dry/gentle wash in another.)

3. Done!
We’ll pick up your laundry, wash it, dry it, fold it, and return it to you the next day (for orders in by 3pm).

You hate laundry, but we love it. We’re obsessed with laundry, care to every detail, and deliver nothing but perfection—clean, fresh, and folded to a T. In fact, we ask afterward “Was it perfect?” Customer ratings mean that only the best washers stay in the network.

Sudshare is a customized and personalized service. Machine dry, hang dry, hypoallergenic…it’s up to you. It’s your laundry done your way. Just let us know in the ordering process.

Sudshare makes life easy and simple. No worries no work. You give us your laundry, we give you more time.

FAQ’S

- Do I have to put my clothes out for pickup in laundry bags?

No. You can put your clothes out for pickup in any bag you want—just make sure it’s closed at the top. Most people use disposable bags. If you have air-dry/gentle-wash clothes, put them in a separate bag and inside put a note that says “air-dry”.

- What if I want certain items returned on a hanger instead of folded?

No problem. Simply put the correct number of hangers in your air-dry bag. If it’s obvious which items get hung, you’re done. If it’s not obvious, include a note in “Special Instructions” when you order.

- Do I have to separate lights and darks?

Why would you? That’s our job. Your job is to click and order. We take care of everything else.

- Do I have to be home for pickups and deliveries?

No! We’re all about convenience. Just put your clothes out after you order and go on with your day. We’ll pick up your clothes, wash, dry, fold, and deliver them clean and fresh next day (you’ll get updates on your order throughout the process).

- Can I request a hypoallergenic detergent?

Absolutely! Just choose “hypoallergenic” when you order. There’s no extra charge.

- Who are the Sudsters? Who will be washing my clothes?

As part of the sharing economy, SudShare allows people to turn their washer/dryer into an income-producing asset that saves you from doing laundry. So SudShare washers (we call them Sudsters) are independent contractors who use the SudShare platform. In order to use the platform, Sudsters are first vetted by SudShare. We do an identity check, train each washer in laundry best practices, and educate them about customer expectations. In addition, all Sudsters are rated after the completion of every job, and the reputation system in the platform results in poor Sudsters getting purged from the system and the best Sudsters getting the most work. Keep in mind also that in the event a garment is lost or damaged, you’re protected by our Garment Protection Plan.

- What time do you pick up and deliver?

Pickup and delivery occur between 8am-8pm. After your order is accepted you’ll get a message with an approximate pickup time. But you don’t need to be home. Just put your bags out and go on with your day. In any event, your clothes will be returned to you clean, fresh, and folded to a T next day. In addition, you get updates on where your clothes are in the process.

- Do you do dry cleaning?

No.

- What if clothes are lost?

It’s extremely rare, but in the event a garment is lost or damaged, you’re protected by our Garment Protection Plan.

Servicing many cities nationally, to confirm if SudShare is in your area, go to SudShare.com/locations

What’s New

Version 3.1.6

We update the SudShare app as often as possible to make it easier and more reliable for you. Here are a couple of the enhancements in the latest update:
- Improved rating system
- Updated outdated information
- New discount options for select orders
- Fixed bugs

Ratings and Reviews

4.8 out of 5
767 Ratings

767 Ratings

mjf4578478 ,

More time for me, my family and work

SudShare is amazing. I used to waste so much time doing laundry. There seemed no way out. Now there’s an app for everything... including laundry. The app is user friendly. Pick up is fast. They deliver next day. When I have special instructions they do it. All I have to do is or the clothes away. Whenever I have question customer service is available and fast. Most laundry service companies are mom and pop. SudShare is like dealing with a real professional company. Laundry is folded neat and smells great. Really no complaints. I don’t understand why anyone would do their own laundry anymore. Especially at SudShare price which is very reasonable.

maliks express ,

Don’t Use Go To Wash & Fold

Hi Last 2 Occasions Of Using This Service My Last Order Came Back Short And I’m Missing Clothes, Also Upon Delivery By Sudser A Hour Later They Returned And Took Some Of The Bag Of Clothes That Was Delivered To My Porch & Took Them Back Without Any Notice Or Ringing My Door Bell To Let Me Know If It Was Any Mistakes So I’m Assuming Now They Stole My Clothes, 2nd Time Yesterday I Made A Order And The Sudser Claims She Was At My Home And Waited For Response And My Clothes Were Not Out, In Fact I Was Home In My Living Room & I’m A Member Of The Ring/ADT Community Where I Have Cameras And Motion Sensors At My Home So I Know When Someone Pulls Up At My House Or At My Door...SudShare Says It’s Going To Charge Me $10 For Her Not Being Able To Pick Up When In Fact It’s Their Fault I Live In E Section Bowie Where All Street Names Start With E & Their Are 5-7 Houses In My Neighborhood With Same Exact House Number Which Means Either 1 She Never Came Out Or 2 She Was On Wrong Street And Failed To Pat Attention Because If You Had Any Problems Why Not Call Me Or Ring The Door Bell It Makes No Sense I Wouldn’t See Any Message But I’m Sure They Can Ring Door Bell Or Call, & I Have Video Footage Of Her Never Being Here When She Claims To Arrive Or Anytime After

Developer Response ,

Hi Malik, I'm sorry to hear that you had difficulty with your last 2 orders. Before I help resolve your issues for you, I just wanted to thank you for being such a long-standing customer, and as a small token of our appreciation, I sent you a $10 gift credit to your account. So, after looking into this further, it seems I reached out to you a few weeks ago regarding your second to last order, and according to our records, I have resolved this issue to your satisfaction. If you have any other concerns or questions regarding that, feel free to reach back out and I'll be happy to help. Regarding your last order, we have no record of you contacting us yet, but I would love to help and make this right for you, please reach out to me via email at hello@sudshare.com. Looking forward to making this up to you.

Warm regards,
Mort
Customer Service,
SudShare, Inc.

Horrible Customer Service!!!!! ,

Poor customer service

I used the app a few times and was pleased. However, the last time all my laundry came back damp and not smelling right after sitting in a closed bag all day. I do not have a washer and dryer so I had to hang clothes around my apartment to dry. I commented on what I was unhappy about and heard nothing back. Several weeks later , after unsubscribing and deleting, I still received emails. I contact , yet again, and was told there was no email or phone number associated with my account. Later I received an email saying I would be unsubscribed,like I requested. I honestly just wanted an apology. I would have spent the $30 at a laundry mat if I would have known I was going to have to do it myself. 100% satisfaction or money back is a lie! I didn’t get anything but poor customer service. This is disappointing because I was beyond satisfied up until customer service was involved.

App Privacy

The developer, SudShare, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Identifiers
  • Other Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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