Sweet Inn 4+

SweetInn

Designed for iPad

    • 1.6 • 19 Ratings
    • Free

Screenshots

Description

Travel in style with the all-new Sweett app. Enjoy a hassle-free stay in one of our hundreds of made-for-vacation apartments. Customize your experience with our Extra Sweet Services. Discover the city around you with our Local Tips. Chat directly with your Guest Relations Representative for anything and everything you need or want.


USE THE SWEETT APP TO:
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- Chat directly with your Guest Relations Representative
- Customize your stay with our Extra Sweet Services
- Get local tips for the best attractions and activities around your apartment
- Request more towels, toiletries, Nespresso capsules etc.
- Schedule your check-in
- Get directions to your apartment
- Get in and out of the apartment using the Smart Lock
- View information of current and upcoming reservations
- View bill summary



ENJOY A HASSLE-FREE STAY
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Our Guest Relations team is always available to live chat through the app and assist you with any request and need. Think of the Sweett app as your personal concierge. Need to order a cab? Want to know where to have dinner? Out of fresh towels? Tap and ask and your wish will be fulfilled.



CUSTOMIZE YOUR STAY
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Indulge yourself with our Extra Sweet Services and make your experience a unique one.

- Airport transport
- Housekeeping
- Full fridge
- Pocket WiFi hotspot



GET LOCAL TIPS
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You can view tips suggested by our local teams that highlight the best attractions and activities around your apartment.

Each tip includes a short description & photo, distance from your apartment and contact information for the establishment.

Tips available for:
- Breakfast / Lunch / Coffee & Tea / Dinner
- With Kids
- Culture
- Shopping



About Sweett:

Sweett offers a new travel concept to the modern traveler: Rent a stylish apartment, enjoy hotel-like hospitality and unique services to customize your stay.

The Sweett made-for-vacation apartments are professionally designed and furnished to the highest standards; hotel beds, premium linen & towels, toiletries by Nuxe and a Nespresso machine are included. You won’t feel at home, you’ll feel much better.

Our apartments are always located in the best neighborhoods, in the heart of the local scene.

Sweett currently offers more than 1,000 apartments in 10 major cities - Paris, London, Barcelona, Madrid, Rome, Milan, Brussels, Lisbon, Tel Aviv, and Jerusalem.

Stay tuned for new locations across Europe, Asia and the Americas.


For more information, please visit www.sweetinn.com

What’s New

Version 4.0.67

Introducing the all-new Sweett app – Your gateway to exceptional stays!
We've reimagined our entire app experience to elevate your travel. Discover what's new:

•⁠ ⁠Sweet Inn → Sweett: We've added an extra 'T' to go the extra mile for you! Our fresh identity reflects our enhanced commitment to your perfect stay
•⁠ ⁠Streamlined Booking Flow: Find and book your ideal accommodation faster and easier than ever before
•⁠ ⁠Enhanced Property Pages: Explore our buildings and hotels in stunning detail with comprehensive information and immersive visuals
•⁠ ⁠Neighborhood Pages: Dive into the local scene with curated area insights, helping you make the most of your stay
•⁠ ⁠In-App Chat: Get instant support from our dedicated team, right at your fingertips

Plus, we've optimized performance and squashed bugs for an even smoother experience.

Update now and embark on your next journey with Sweett°. We can't wait to welcome you!

Ratings and Reviews

1.6 out of 5
19 Ratings

19 Ratings

s. raytay ,

Unreliable

I would avoid booking a rental that uses this app.

At first I thought the digital key was a plus (wouldn’t have to coordinate with them in event of late transport, etc). Digital key has been unreliable. Just spent 10+minutes on hold with support because the key was offline; they didn’t resolve it but another resident let us in the building. The app seems to have good information on the appliances in the apartment but they don’t all match. The app says that “the host” usually responds to chat messages within a few minutes, but my experience is it is closer to 24 hours. Not to mention what another reviewer mentioned: it requires using data on my international plan, making the stay not at all cost effective.

This app is not a good replacement for a key or a real person. In the future, I will not book a place that requires this app.

SerenaMai ,

I hate this

I very much don’t like that in order to access the Airbnb you need to download their company’s app. To add insult to injury, the app is janky and doesn’t work well on mobile; it won’t recognize messages from the host as read, which then prevents you from seeing a quarter of the UI of the main page, from which you need to access the digital keys to your Airbnb.

How annoying to add extra need for wifi/data to your vacation, especially when it doesn’t work well!

Swingin' Siena ,

Horrible Experience. Don’t rent from anyone who uses this

This app is so unintuitive, clumsy and annoying, despite an elegant interface. Support is unresponsive. The support chat is with a lousy AI bot. When you do get a response, it will probably go to junk mail (never a good sign). I rather cancel my reservation than continue to use this app.

Developer Response ,

Hi Swingin' Siena,

We're sorry to hear about your frustrating experience with our app. We appreciate your feedback and are actively working on improvements.

We're committed to making our interface more user-friendly and intuitive. We're also enhancing our support system to ensure you get timely and effective assistance. We'll address the email issue to prevent messages from going to junk mail.

Please reach out to us directly at communicationcenter@sweetinn.com so we can assist you with your reservation and any other concerns.

Thank you for your patience and understanding. We hope to provide you with a better experience soon.

Best,
The Sweet Inn team

App Privacy

The developer, SweetInn, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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