FAMILIES | TalkingPoints 4+

Thank you!!

Very good idea, and easy to follow app! I love that it will even tell you if your child is in each class on time! Fortunately my child doesn’t skip class like his mommy did, but he won’t be able to with this app!! It also gets all the info needed to parents in a timely manner rather than the last minute relay I’m used to getting from my son, not to mention whether or not his work is getting done and turned in Thank you for this!

Worst app on my phone

Unfortunately this app has a ton of usability problems. See the list below: -the private messaging feature is very buggy and laggy. -the picture quality of uploads/attachments is very poor. -saved pictures are not saved properly and unsharable from the photos app -if you have two parents on a group chat, you cannot send a new chat individually to a teacher. -you cannot update your phone number in the app if the school controls it. If you do, it creates a new account and you lose access to the old message history. And as for features, it’s barebones: -No dark mode -no Home Screen -no Lock Screen widget -no time sensitive notification support -no video attachment support -no video conferencing -etc… So, to the developer, these are useful iOS features and updates, and I hope to see improvements coming soon… but for now, it’s a long way up to 5 stars from here. Expect more from an app like this!

Developer Response ,

Hi there, thank you for taking the time to leave feedback! We would love to assist you further with what you have listed, as well as continue the conversation on features you would like to see. As we don't have your email, kindly email us at support@talkingpts.org, and we'll get you connected to a member of our team.

Why would I use this app?

Update #2: Thank you for the response, but: Too little, too late. This is May daughter’s last year in school and I will celebrate by deleting the app.

I am sorry, but this is billed as a communication app, and it fails miserably at that. I go back to my original complaint! The communication from teacher to parents is OK. But there is no communication from parents to teacher. ONLY parent to teacher works.

As a programmer myself I would not have released an app with such a glaring hole.

Update: no response from the developers! I wish the app would just die!!! I use this app not because I think it is good in any sense. Nor does it provide any features that a plain old text message cannot provide! I use it because my daughter’s teacher uses it and it is the only way to communicate with the teacher. My complaints: 1) When I get a message from the teacher I have no way to know if it was sent to just me or to a group of people. 2) There is no way for me to send a message to the teacher and my daughter’s mother. These two “features” lead to miscommunication and confusion. I am sure that an app supposedly built to foster communication does not want to hear those complaints but they are real. I would not use the app if I had any other option for communicating with my daughter’s teacher.

Developer Response ,

Thank you so much for providing your feedback - it helps us better understand ways in which we can improve our service. In fact, we have launched a "shared messages" feature based on similar feedback from other families.

When there are multiple family members associated with a student, each can opt-in to see each other's messages to the teacher. When each family member turns on shared messaging, messages from your daughter's teacher will always be sent to both you and your daughter's mother. You can find this feature by going to a specific message and clicking the purple "people" icon on the upper right side of your screen.

If you would like help setting this up please let us know by reaching out to our email hello@talkingpts.org so we can connect you immediately with our support team.