TBC Now 4+

I was going to donate blood and found my points missing from a past donation. They told me it was because points expire after the beginning of the next year. I asked if my blood expired. They said no. I then inquired: “Then why do my points?” Asked to be taken off program. It’s not like they don’t receive funds for my blood. There is a lot of profit in non-profit.

This app has a lot of great features to track your donations, vital signs, and you can order stuff with your points.

Sometimes the pages do not load. The app can be kind of slow to respond when going through certain menus. I feel like a couple of the menus could be combined. Also, face ID doesn’t really work with unlocking the app. The avatar/profile picture is skewed. It would also be great to be able to tell what level of platelet donor you are from the app. I hope this feedback helps make the app even better.

I wrote a review detailing every problem I’ve had with this app hoping it illicit a response to help and the review didn’t show. I’ve completed a form for assistance two times, and I’ve called the number that was listed on the app for TBC and left two voicemails. Unfortunately, I can not get any kind of response. I thought this would be a good valid app because I was given the card about it when I donated this past Monday, but now I am questioning that with the problems people are having and for some reason, it the latest review was a little while ago.