TeamViewer QuickSupport 4+

Screen sharing

TeamViewer Germany GmbH

    • 1.8 • 3.1K Ratings
    • Free

Screenshots

Description

Get support for your iPhone and iPad from any computer. You can even mirror your screen to any other iPad or iPhone!
TeamViewer provides easy, fast, and secure remote access and is already used on more than 1.8 billion devices worldwide.

Use Cases:
• Share your complete screen live to a technician.
• Technicians can chat, transfer files back and forth, view device information, push settings, and much more.

Key Features:
• Broadcast your screen (iOS 11 and higher)
• Screen sharing to any computer or other mobile device
• Chat
• From any computer, you or your technician can:
o View device information
o Transfer files in both directions
o Add email accounts
o Push Wi-Fi settings
o Import iOS Configuration Profiles
o Record the iPhone/iPad screen
• Highest security standards: 256 Bit AES Session Encoding, 2048 Bit RSA Key Exchange
• Plus much more …

Quick Guide:
1. On any other device, go to https://start.teamviewer.com
2. Enter the ID from this app into the Partner-ID field
3. Press “Connect to Partner”

What’s New

Version 15.38.1

* Minor fixes and Improvements.

Ratings and Reviews

1.8 out of 5
3.1K Ratings

3.1K Ratings

girlygirl120345 ,

Watch out for scammers

I got a call from Apple, saying that someone was trying to buy stuff from my bank account. Freaking out, they told me to download this app. I noticed it had a 2 star review. I started to wonder, “wait, y is APPLE calling about suspicious activity. Isn’t my bank supposed to call about suspicious activity? Also, I’ve never had to download an app before, when Apple helped me”. I decided to read the reviews. (Just in case it was legit, I told the woman that it was taking a long time to download, so I could buy time to investigate). I seen a bunch of people saying that this was an app scammers used. I then said to the woman, “Sorry ma’am, but I seen that the reviews were talking about scammers using this app. How do I know ur really apple?” She immediately hung up. I called apple, & my bank, to make sure all my stuff was secure. My bank said everything was ok, & big surprise, Apple said that they had no records saying they called me. About a year ago Apple called me & I asked if they were legit. The person talking to me was super nice, & gave me lots of proof. If u get a call, don’t hesitate to ask, “how do I know this isn’t a scam”. & if things aren’t adding up, hang up, & call the company (to see if they really called u).

Developer Response ,

Thanks for your feedback. We advise TeamViewer users to be careful with unsolicited phone calls and to not grant access to your devices to anyone you do not know or trust. Please know we take these matters very seriously - 📌You can find more information here: https://bit.ly/3bQwIRd. Report a scam here:👉 https://www.teamviewer.com/report-a-scam/

John SC. ,

Don’t Be Confused

I know it most likely won’t do much, but as a technician that has used TeamViewer as a service for years, I’m leaving this review in hopes that some people will realize this app is legit. Yes, there are malicious individuals that will abuse the features of this app to scam, but this app is designed for people to get assistant with various functions of their device. It is not the banks fault that you handed a random person the key to your home, so please don’t hate the company or the developers all because a malicious third party that is completely unrelated to them tried to scam you. Their product is solid, and does what it says. Like I’ve said, I’ve used TeamViewer for years and never have had an issue. Just don’t give personal information to absolute strangers that you haven’t verified and you’ll be fine. Also, when you search “Apple Support Number” and tap on a number that belongs to apple, in the small box that pops up asking if you want to call them, it will even say “Apple Verified” on iPhones running iOS 13 or later, so I don’t know why people keep saying “I called the first number I saw and got scammed”. Anyways, stay safe, and ALWAYS: 1. Verify 2. Verify 3. And most importantly, Verify.

SingleMomSuzie ,

Scammers Request u 2 download this

I got a call from someone saying that they were Apple on my home phone which was a red flag now that I think about it but they freaked me out because they said someone was logging into my iCloud from an international location and they wanted to see if it was me and then they said that they are trying to do fraudulent activity using my information and then they asked me to download this app and wanted to share my screen and when I asked why they said so that they could make sure whoever is trying to use my information for fraudulent activity overseas is stopped.
I told them that I would call them back Because I was busy and they tried to keep me on the phone and said they would call me back I hung up and called Apple and they said there was no one from Apple that had called my phone that day or even that month. Now that I’m reading the reviews it seems like this app is a common app used for scammers so I highly suggest no matter what you don’t use this app it was probably created by the scammers themselves

Developer Response ,

Thanks for your feedback. We advise TeamViewer users to be careful with unsolicited phone calls and to not grant access to your devices to anyone you do not know or trust. Please know we take these matters very seriously - 📌You can find more information here: https://bit.ly/3bQwIRd. Report a scam here:👉 https://www.teamviewer.com/report-a-scam/

App Privacy

The developer, TeamViewer Germany GmbH, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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