The USO 4+

2 Second Check In

Not only can you skip the line by using the app, the app defaults to my last logistical situation (traveling solo). So much quicker than the in-person check. I was skeptical of another app but gave it a go on a holiday travel weekend and it quickly proves itself.

UPDATE: There’s an issue as of 2 Dec 2018. It won’t let me check in. I tried in Charlotte on 2 & 5 Dec and in Valparaiso, FL on 5 Dec. I deleted and tried to reinstall the app. App Store says app not available in this region. I’m in the US. I am updating this review to bring attention to the issue since my email earlier his week has has no impact. Please fix this issue before the holiday season really gets going and lines are long.

Developer Response ,

Thanks for the review and feedback Kate. We are glad to hear that the app is helping to improve your experience with USO. Stay tuned to updates as we have lots of plans for next year to add more useful features for you. And thank you for your service to your country!

Great in theory, bad execution

The app does exactly what I need it to do. It makes checking in much faster, and I usually skip the line. Being military, we all like that high-speed low-drag kind of thing. I do wish there was some sort of barcode type of system we could use instead, like a boarding pass, that could be added to a Apple wallet.

Currently, however, I’m having an issue with the app. When you go to check in, it loads indefinitely. This has happened at multiple airports and my app version is up to date. I’ve tried everything to solve this on my end but I think it’s a bug. It just happens to be that the bug involves the sole purpose of the app not functioning correctly.

Love the concept but...

The app is a great way to locate a USO near you and if you wait long enough and are basically at the door it will actually allow you to check in. But there is the rub. If you are more than a few feet away (literally) and try to check in the app gives you an error message stating you are too far away. When you are rushing through an airport and the USO is only 100 yards away getting this error is frustrating and makes it significantly less useful. Please fix this issue and expand the range at which you can check in...then you get 5 stars!